Overall Ratings & Reviews Hotel Granada Palace

Ac didn’t work, manager lied!!! I won’t come back!

We were some of the only people there, it was off season for this location so parking and the pool were no problem but you have to drive in order to get to any of the sites or attractions. Staff was friendly and room was big with plenty of space for a large family. A/C worked well.

Enjoyable place, although a bit far from city center. Excellent staff.

Nice staff. Everyone was very friendly.

Really clean, tidy and spacious room. however lacking character. Main issue was Hotel was empty, lounge, restaurant and pool were all closed hence avoid visiting during winter!!

Good location

No towels or toiletries were provided

Not a Granada hotel not a four star hotel bad service

Not a Granada hotel, not a four star hotel, and the service was terrible

30 euros for and u ugly parking, the hotel is super far away from Granada, should be call different, the rooms are super big, the buffet is so so but the service is the worst, they charge us twice for the buffet and the receptionist star makings excuses for not returning them to us at the end she did it. Not a four star hotel

Only stayed one night but this place had fabulous sized rooms and a great bathroom with jetted tub. We checked in Christmas Eve and their restaurant and pool area was not open but I guess that's to be expected. 10 minutes drive from Nevada shopping mall and 15 minutes from the city centre

Nice hotel, very helpful staff.

Hotel is very nice, looks very plush but just not quite as good as it could be unfortunately. Nice large rooms, we had a junior suite with 2 double beds, and the pool was lovely. However, the air conditioning was not powerful enough and took hours to cool the room. We couldn’t leave it on when we went out as they only give you one key and it’s one of those hotels where the key works all the electrics. Also the WiFi was certainly not good enough for such a grand hotel. Most times it was so low it was unusable and had to use my own mobile so couldn’t watch anything like Netflix. Neither things are major but definitely took the edge off the stay.

Trip up to Sierra Nevada for New Year’s Eve, a pleasant stay, ate in the hotel Italian restaurant, which worked well. Hotel sent up a bottle of cava and grapes, to see the new year in, which was a nice touch. Made the best of the current restrictions due to Covid.

General areas and it’s clean, staff are helpful location is outside Granada

A bit far from the action in Granada. Lovely hotel very spacious, saw only a handful of other guests. Huge rooms. Breakfast was ok. Not a massive variety. Despite reviews there was a kettle in the room. Only downside was there was no availability of an iron. You had to use the laundry service.

Room was excellent and SPA and other services are at reasonable price. Only down part is online it says childcare available but it's only on weekday hence trip hadn't gone as planned but was still enjoyable. Really visit again,

Big clean room, good Italian restaurant within hotel grounds, fabulous choice at breakfast.

Very nice hotel. We stayed here one night with friends. We used the spa, which was good and had a lovely meal in the hotel restaurant. The bed was very comfortable and our room had a balcony with a great view of the city.

Very comfortable room, staff were friendly and very helpful, service was excellent.