Overall Ratings & Reviews Hotel Orbis

Advertising of this property does not make it clear that not all rooms have an attached bathroom. The room we booked claimed to have an ensuite bathroom but we ended up having to share with 4 other rooms.

Brilliantly located for exploring the city, extremely clean and the staff were very friendly.

Great place to shower sleep and keep your stuff while you go walk all over rome.

very good budget hotel. Friendly staff, clean and comfortable bed. Good for a short stay.

Good location. Clean and good bed, comfy room, looked a bit tired but everything functioned. Staff excellent and friendly. Hot water all the time, quiet Street. Very good for a budget stay.

The hotel is not what they tell you on Expedia very old and shower wasn’t working, no wifi I had to be by the front desk to be able to get a access to wifi vey inconvenience, beside when I asked the guy on the front desk about the shower head wasn’t working he told us unfortunately because of the time and the day they couldn’t even fixed it also he told me I shouldn’t complain about that because we were there just from one night, I at point I called Expedia I couldn’t get through because wifi issues I finally got a hold of someone they called the hotel to confirm the issue and the receptionist hanged up the phone call, Expedia never call me back or as today I haven’t heard anything from Expedia, I always book through this app all my trips but apparently that won’t matter for you guys neither what a great customer service ..

Great staff and great location however let down a little as the room had a strong smoke smell, something I thought was a thing of the past.

Clean , Good breakfast with a beautiful terrace, but the room is small , I was expecting a more spacious one , especially the bathroom which was very small . Very friendly staff .

The owner of the hotel is a scary aggressive man who tired to trick me into paying for the room twice by Our train was cancelled so we looked for a place nearby to stay. As it was late at night, I went to the hotel first to ask if it was still OK to make the booking, which they said it was, and then made it on hotels.com and paid through the site.

Was greeted by Mehdi in a very friendly manner who was most helpful with regard to fixing a fan in my room due to a malfunction with the air conditioning in my very comfortable room with a lovely queen size bed. Location of the premises is wonderful as it is central for the Termini plus in easy walking distance to many of the sites of Rome. I only had a short stay this time but most certainly will stay longer on my next visit to Italy.

Yep very nice hotel , can’t believe the effort they went too to make it feel like home & the food was just like I would have at home & they even managed to arrange the weather like it was in Scotland (don’t know how they managed that)

Gentlemen at the counter was very friendly & helpful. He carried my luggage to show us our room when we checked in. We received bottles of juice from him on one night, after learning of our next early morning outing plan. Generally we had a good stay in Orbis with reasonable pricing, breakfast included, in Rome, near Roma Termini.

The webpage never mentions that rooms does not have bathroom inside m. Bathroom is outside and shared with all guests

Very accommodating staff. Convenient. good value. Breakfast carefully considered.

The hotel is a budget hotel located a short walk from the train station. The property is clean, the manager was very friendly and helpful. Breakfast was good, choice of coffees, juice and a pastry. It is located on the second floor of a building a little difficult to find at first. We stayed here a total of 3 nights. There are plenty of restaurants in the area, walking distance to the major sights, metro and main train station close by.We had a room with a private bathroom but some rooms do not have private WC. We were on the back of the building so very quite. Terrace for breakfast was very good. One note toilet paper is not flushed but put in a waste basket for disposal.If you are on a budget this is a good choice.

The staff is very friendly and helpful we enjoyed our visit we will come back in the future, internet signal was not the best

The Check in personnel, Mr Rahman, was very courteous & helpful. He greets customers with enthusiasm and helpful to answer any questions we have. The hotel's location is very good. Near to Termini station and the Main Bus terminal. Many food, groceries stores and café around the block. Recommended.

Was perfect for the one night we needed to be close to Termini Station. Could improve cleanliness. Staff was helpful but not overly eager to help. Be aware of additional unusual charges, i.e. 7 euros for A.C. Breakfast typical pastry & coffee not of your choice.

Very central location, less than 6 mins walk to the Termini. Wonderful and approachable staff. Breakfast was coffee/tea/choco, pastry, and juice. Our stay was hampered by several negatives: 1. Very spotty wifi. Keeps on disconnecting. Works fine for social media, but Google and other websites simply dont work all the time. Thr problem isnt with my phone, as I have been all over Europe and all over Italy with no probelems with the internet. 2. The third bed (the pull out single) badly needed to be replaced. The middle sagged bad causing back ache upon waking 3. The toilet flush system was leaking (its above the toilet bowl) 4. I distinctly booked a room with AC. The room did have an AC but apparently, i have to pay 7eu a day to use it. Luckily, theres good ventilation was it wasnt so hot. Location and staff were big plus factors. But the wifi and bed and AC were real deal brakers for me. I thank them for the hospitality but I wouldn't stay again.

Very clean. Very friendly staff and great location, right beside Rome Termini (Rome’s main trains station).