Hotel was basically good - clean Downside — month of April still considered winter and there is no air conditioning — had to sleep with windows open at night — there was noise from highway late into the night Too hot in Madrid in April to be without air conditioning Otherwise staff was helpful

Clean room

Very spacious rooms, clean, bidet, bathtub, shower, plenty of towels. Overall this is a very good hotel with friendly staff. The breakfast buffet with good choice, hot food (typical), selection of cheeses and cold cuts, etc. Close to the train station. I was not disappointed!

Nice, clean and functional

Generally l can recommend this hotel. kitchen staff was very helpful and friendly for breakfast. It was clean and big enough room. Location is little far away from downtown but it was not big issue because there is train station next to hotel and uber come very quick. Only negative thing is bed in the room. We requested double size bed they gave us double size bed but it was 2 single bed instead of 1 double size so it was not comfortable to sleep. The beds has nothing that keeps them together so if you sleeping with your spouse or significant other l suggest to keep the beds separated because one of you guys will fall in the middle of them beds.

Little boomer that hotel does not have a restaurant open for dinner or lunch.

Two things: 1 the EV charging station doesn't work for global customers 2. The spoons and cups werent clean in the room. Otherwise excellent hotel. Ill stay there again

Large room and clean

This property was wonderful The only complaint was the outside of the property did not match the inside. The inside is immaculate. Also, this is a place to say if you want to be in Tres Cantos, not Madrid. I stayed to visit family friends. Great spot!

Excellent

I think this hotel is overrated, it does not meet the conditions required for the price they charge per night. It is an old hotel, it is cracking, dark, etc.

Muy buena experiencia. Atención excelente del personal. Un gusto

Very spacious room while facilities are not well maintained. Price performance is okay for 1 night stay nearby the airport

The staff is really nice , it is very clean .

Muy buen hotel! Todo muy limpio, comodo y habitaciones muy amplias.

Don't recommend this property.

Good service

The staff is very nice.

Great customer service at the front desk! Loved the close location of the rail and metro stations-visible from terrace!

Staff great, food average, building could be much better internally quite dated and jacuzzi bath not working. Area looks rough surrounding and hear road noise all night