Good customer service

The hotel staff were welcoming and attentive The hotel was clean and comfortable with all amenities we needed however we didn't know that our EU adaptors wouldn't work here - you'll need 3 pin Italian ones The breakfast was lovely - lots of options, croissants (4 types), cereals, breads (for toast), yoghurt, fruit, coffee, juice. They did have tea but, if like me, you want tea as opposed fruit flavoured or green tea, I'd bring your own tea bags. Lovely hotel. Excellent service. Great value for money and great location. Nearest metro is Susa

Wonderful, kind, helpful staff. Sparkling ckean. Loud corridors/not conducive to good sleep. Wide range of breakfast foods, but all pre-made/nothing fresh and virtually all sweet.

Hard to sleep. One hears everything in the corridor. Couldn’t sleep past 6:30 a.m.

Super friendly staff. Sparkling clean. BUT very loud in corridors. Bad for sleeping. Breakfast plentiful, but nothing fresh, all processed foods, mostly sweet and white bread.

The staff were friendly and helpful but my TV was broken for the two nights I was there.

Old property

A hotel that had many acceptable aspects, value, etc, however the first floor and noise was a little hard.

Friendly staff good breakfast clean environment

I would never stay at that hotel again.

Yes this is an older property but it's kept very clean. The staff were very friendly and helpful particularly one of the receptionist who was very funny. The breakfast is complimentary, typically Italian breakfast with selection of sweet filled croissants and cakes. A selection of cereal, yogurt, toast, jams and biscuits. Fresh juice, coffee machine and selection of teas...yes I would stay here again as it's reasonably priced and we didn't mind the walk to the metro.

Everything was spot on, the room was clean and the rate very convenient

Very good

The front desk staff were amazing.

Perfectly functional, not in the city centre but a bus takes you straight to the Duomo within 30 mins. It has all the amenities e.g., comfy bed, good shower, toilet, towels, a lift and a free breakfast (cereal, croissant, juice, coffee). It was a good stay!

I checked in to the hotel around midnight and someone was there at the reception. There is always a receptionist 24/7 which makes you feel safe. Good complimentary breakfast. Quiet place and easy to access bus and trams. Receptionists are very kind and helpful. My next trip to Milan, I'll come back to stay here. Thank you Hotel Città studi.

A quiet location with a tram stop nearby. Easy to get to and from the train station.

Rooms need moderisation.

Very clean and nice room. Staff are very kind, friendly and helpful. Breakfast is great

Good pricing