9.0
Exceptional
From 809 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

8.2

Service and Facilites

9.6

Traveller Reviews Ely House Hotel

Number of reviews per page
20
40
Top reviews
John
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely and affordable hotel a short walk or bus from right outside to the city centre. On site parking, delicious breakfast. Host was welcoming and helpful.
Howard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Another hotel cancelled our booking so we found this place quickly. No complaints what so ever. Friendly staff. Quiet. Would stay there again.
patricia
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff on reception very helpful. Secure parking was a welcome bonus. The room was spacious enough for one/couple. Tea/coffee in room. Shower gel.and soap supplied. Plenty of hanging space. Very warm and a fan was supplied. Bathroom was clean and large enough. Overall very good stay. Didn't have a breakfast so can't comment only, it smelled delicious.
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Pamela
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was amazing the staff are so welcoming and polite and always ready to help. The manager was fantastic. I would visit again and again
Monika
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great bed, the room was a bit too hot so maybe a fan would have been nice. And the toilet needed reference as it was very worn and there was some wear and tear. However, as usual the room was immaculately clean, and the staff very friendly as well. Ive stayed a few times in the hotel now, so recommend it with hands. Great breakfast as well. One recommendation is to extend the breakfast time until 9.00 am instead of 8.30 am.
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Michelle
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Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms m and hotel were lovely and clean and its very convenient for the centre. The staff were really helpful and friendly too.
Nigel
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok
Wai
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room very clean, parking was very good.
NIGEL
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The reception staff were amazing, the breakfast was excellent.
David
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fairly basic room, but fine for our purpose. Couldn't work the shower, though to be fair, the staff member said he would have showed us if we'd asked.
Stefan
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I did read the comments of others and can attest to the staff going over and above with fans, ice, cooling medicine for us during the hot spell. Clean refurbished rooms. Ample parking and our specific locality to the venue we attended could not of been better.
Alex
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff here are some of the most accommodating you’ll find - friendly helpful and attentive (providing a fan for example during the heat wave). The room was comfy and quiet, and there is parking should you need it. It’s all a little tired, cracks in the walls etc, but the room was clean and it is a perfectly fine stay. If the price was £10/15 cheaper a night it would be excellent value for money - as it stands, I would say it’s ok for what it is, especially if you are here for work. Like I say, cannot fault the staff!
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Monika
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Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was clean and beautifully furnished, the breakfast was good. The manager of the hotel was very welcoming and helpful with everything I needed for my stay.
Monika
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Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was clean and presentable, the bed was comfortable and the manager of the hotel was very helpful and welcoming.
Ashley
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very comfortable room and friendly staff
Sarah
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Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Love the staff. So happy and friendly. Good, Clean rooms
Robin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely old Georgian property and very helpful proprietor. We had a very good cooked breakfast & there is ample parking at the rear of the property. Our room was quiet at the top of the property but there were 2 flights of stairs. The rooms were very clean. We would stay there again and it was handy for eateries & pubs.
Nigel
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

👍
Danielle
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10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was a lovely stay. The breakfast was bery enjoyable. Staff were very kind and polite, nothing was too much trouble.
Norman
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with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It wasn't my first visit but the standards were equally as high as last time. Handy location for the town and other places such as Molineux and nearby Bantock Park. Staff very helpful
Number of reviews per page
20
40