There was no air conditioning so we had to have the window open and contend with the noise of the traffic outside. The double bed was against a wall so you either had to climb over the other person or crawl down the bed to get out. There was no bar or sitting area. The room, albeit small, was clean. There was a coffee machine in the room which is ok but a kettle would have been better as my wife can’t drink coffee.

I regret that I did not have a chance to try out the restaurant, and the in-room capsule coffeemaker was not a success, but the internet connection was good, the room was quiet, and the hotel itself was in an excellent location, especially for St. Jakob Stadium. Check-in and check out were very quick, and I paid extra for a balcony, which was well worth the money. It was a great place to relax and have some coffee, and the nice accordion glass doors and windows sealed out the noise at night. Nearby grocery stores, cafes, a bakery, a handy mini-mart, and easy access to trams downtown. I walked to the stadium in 20 minutes along the little river. I travel with a dog, and we were glad there was a lift in the building. There is a fee of 15 CHF per night for a dog, which I think is a bit steep, but I understand that we are all paying for all the dogs that may or may not be well behaved in hotels.

The family suite with balcony was amazing! Shame we only stayed for 2 nights. Breakfast was good - decent variety and quality too. Highly recommend.

Good location right by tram stop, spacious room with bottled water etc. nice breakfast included. Only issue was no AC and it was hot, but a fan was provided.

Weather you want to walk 25 minutes to town centre or take the tram it’s great, room pleasant comfy clean room had window open on a hot day so it wasn’t stuffy when I got in and provided fan, Many thanks 🙂

Great hotel. Staff really friendly. The local transportation to city centre is great

No air conditioning sweaty night Couldn’t open window because street car stop below. Drunks and loud people in the street unto 1:00am. Floors were uneven. bathroom was child size could hardly get up to the sink. Desk was young girls who didn’t know directions anywhere. It was 14-15 Franks (nea

The Alfa hotel was clean and comfortable. All the staff were excellent.

Comfortable stay

The hotel is a little tired. The pillow for the bed was awful to cool the room you have to open the window which was ok but the street noise from vehicles was bad. Hardly slept. Shows is tiny and towels were thread warn. Room size was ok typical European hotel

Average property has not been kept up - we had broken fans. Staff pleasant but slow or no response to requests e g for clothes hangars. Breakfasts were fine though limited in variety. Convenient on tram line and near Rhine for floating.

check in at night very dificult staff not at resevation

I was very impressed by the staff at front desk. Very friendly and went out of their way to help me! And I would like to thank them for that

No air conditioning and no screens on the windows when we opened them up to cool down lots of flies got in the room. The safe didn't work and we had to get it reset just to stop beeping, the keys stopped working each day. We attempted to get a refund to switch hotels after the first night but they were not amenable.

good & frindly

Greatly enjoyed our stay. Hotel clean, room fine, continental breakfast good and very convenient tram link to centre

Overall a very nice hotel - ideal as walking distance to the tennis. Pros : The rooms are decorated in a business style, great English TV channels (which is rare), warm duvets, safes that work & staff are helpful, good euro b'fast so some real pros with trams,Trattoria & coffee shops nearby. Cons: Pillows look great but are pretty useless, bathrooms need an upgrade, as the hotel no longer offers dinner a small fridge should be installed in each room - cheap to run & would be ideal for water/ snacks etc.. should offer luggage store after checkout. Overall really happy with stay but if the cons were reduced it would get 5 stars !

It is conveniently located. The room was clean, neat, and comfortable. The staff was kind and helpful. The price was excellent. I would have preferred a little more variety in the breakfast offerings, which were satisfactory. Also, the towels were not of good quality. For the price, it was an excellent choice, and I would go there again.

Gréât clean and comfortable stay. Reception has limited opening times but always available on phone

No aircon, we were so hot, had to open window which meant it was so noisy as its on the main road. Bed was way too soft. Staff really lovely and helpful. Really great to be right next to the tram stop for easy of travel