Hotel Bernerhof Grindelwald

Explore Hotel Bernerhof Grindelwald
8.8
Very Good
From 806 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Traveller Reviews Hotel Bernerhof Grindelwald

Number of reviews per page
20
40
Top reviews
lisa
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very close to train station but most aweful breakfast while we were in Europe We were told that we would have a breakfast to go on one morning when we had early departure . Front desk reception was No where to be found . The hotel is clean & not noisy so that is a plus It is directly across the street from sportzendrum While staying in Grindlewald they do give you a discount pass for bus train & sports center I would stay in interleuken if I had to do it again . The folks in Grindlewald businesses are not appreciative of tourist AT ALL
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Debra
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast was not very good. Very few choices. Not at all what I was expecting. But while it was the worst I had experienced in Europe for this trip, it still beat trying to go out to find a place for breakfast. On the morning PRIOR to us leaving, I let the manager know I would need an early morning Go-Breakfast. Not only did I not get that, there was no one at the desk. I had to just leave my key in a designated place. As for the balcony view, it was PERFECT!! This hotel is located SO CLOSE to the train station and is located next to a chocolate shop, shopping is not far from here, and the trails are literally across the street. There is also an indoor pool across the street at the sports complex. I would say to go to the indoor pool there only if you are desperate to entertain your children. It is not a great facility. But as for Hotel Bernerhof Grindelwald, would I stay there again if I had to return to Grndelwald,yes, I would.
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kristina
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing! 100% recommend this place!
Liane
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a beautiful stay here. The location and view of the Eiger from the hotel terrace are amazing. I wish they would allow visitors to sit and relax there past 9 PM but I guess it makes sense to keep it quiet for the surrounding hotel rooms. The breakfast in the morning was also really good. The hotel has a fan in the room but the room was still really hot so maybe a portable A/C would be nice to offer guests in the heat of summer. Overall I really enjoyed staying here.
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Cesar
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very welcoming friendly, great location really clean and quiet place. 100% recommend!!
Laura
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was in a convenient location easily accessible to the train station and bus access. Grocery, restaurants and shopping were within easy walking distance and Grindelwald First Gondola was less than 1/2 a mile away. The staff were friendly and the daily breakfast was fresh and yummy! The rooms are somewhat dated with very small bathrooms but clean and functioning. Would stay again.
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Lorne
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Aimee was wonderful. Made us feel welcome and even helped with directions and suggested some local activities and shared the discount code. Great service.
Kerri
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was excellent and went out of their way to be helpful-whether it was extra towels, directions to Lauterbrunnen, or providing extra ice, they were wonderful and did it with a smile. All staff was multi-lingual, which made the stay even more enjoyable.
Abdul Rasyid
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were very friendly, the view of the alps was amazing! The location is also right in front of the grindelwald station
Eveline
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very close to train station
Gregory
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and very freindly staff. Breakfast was good as well.
Ivette
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very small rooms but comfy beds. The view was spectacular ! Great location.
Stéphanie
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Unfortunately, this hotel felt cheap and outdated despite the price charged. Yes, the location is excellent, right in Grindelwald and close to the train station, and the mountain view from the balcony is beautiful. However, compared to other older hotels we stayed at in Zermatt and Pontresina, this hotel fell far short of expectations. The walls are paper thin — you can hear your neighbours very clearly. The room is extremely small and not particularly functional. The bathroom and shower are so tiny that they are difficult to use comfortably. Overall, everything feels low quality, from the artificial plastic flowers in the reception area to many aspects of the room itself. As we were dissatisfied, we inquired about shortening our stay and receiving a partial refund for one or two nights. The receptionist was kind and offered to discuss the matter with the manager, but our request was ultimately refused without much explanation or flexibility. While the location and view are definite positives, the overall experience did not meet our expectations for the price paid.
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Darcel
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is a few steps away from the train and bus station so this makes it very convenient for moving about. The breakfast is really good with lots of options. If you’re travelling on a budget, you can get food from Coop and the breakfast room can be used to warm or have your meal (especially convenient when travelling in groups because the rooms are not very large). They even provide cutlery/ plates and cups.
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Brandon
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great.
NAVJYOTI
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was small little cute hotel. Staff was very helpful and friendly. Breakfast was good. Only one issue, it was very hot, no air conditioning. Though they provided us a very small fan which was not enough. Otherwise it was great place to stay.
Debjit
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pros - near the station, great view of Eiger Cons - room service is not good, microoven is not acceusible after 9, they have rules like hostel, wifi is terrible.
Vinay
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We reached a day late and were almost close to the checkout time, even then the reception allowed us to check in and freshen up. The reception staff was very cordial and courteous enough to guide us through our stay and pointed us in the direction to visit places which otherwise we would have missed.
sylvia
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Central location close to train, great breakfast with good selections comfortable beds, beautiful views helpful friendly staff.
Darcie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We thoroughly enjoyed our time at the Bernerhof. The room was tidy, comfortable, and adequate, as we did not spend much time in the room. It was a little small, so if traveling with several large bags, you may choose to consolidate, or unpack and stow bags. The breakfast was plentiful and standard. We enjoyed the friendliness of the staff, they are bilingual, and were flexible with us within reason for travel/walking/parking arrangements. There are only about 8 dedicated spaces, which was not an issue while we traveled outside of peak seasons. It may be worth reserving during peak if you plan to have a car. Once you park though, there is no reason to drive as the hotel is quite walkable to all train and gondola stations. We thoroughly enjoyed our stay and would definitely recommend the Bernerhof for the friendly staff and location!
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