You can see that hotel is old but it is very clean, nice breakfast

Very kind staff and services, pity the carpet of the corridors is outdated and quite dirty

A

We only stayed one night and the staff was very friendly, english speaking and helpful with transportation. But it is a dated hotel that is over represented in the photos. The room furnishings were very old and the a/c-heater did not work. The dials on it were missing and the none of the controls did anything. The toilet dripped water making the dripping sound all night. The safe did not function.

Clean and quiet. Room was a bit on the warm side.

Absolutely amazing ! Dreaming about the breakfast 😍

Clean room

Room was cean and comfortable. Staff friendy and helpful

Yes

This is by far the single worst place I have ever stayed at. For starters there was a sewer smell coming from the bathroom vanity, and this was at both rooms, we complained and nothing happened. the hotel was extremely dirty and very old, the carpet is stained all around. I also put some clothes for laundry service, it took 3 days ( which was my entire stay at the hotel) and when I asked for the laundry I was told it was the weekend and they don't do laundry till Monday (which was the day I checked out) One staff memner helped me and assured me that my laundry would be returned to the hotel by 7 am either washed or not. I only got 2 garments out of nearly 15 or 16 garments, so I had to check out and leave without them. I strongly advice that Expedia should not associate with this hotel anymore as it only diminish Expedia's reputation, and this is just my humble opinion

Location

The staff are really friendly and there are lots of areas to sit, work, eat and drink.

Good for business purpose

The staff was extremely polite and professional. Best experience I’ve had in a Romanian hotel! Rooms are large, bedding very comfortable. Bathrooms need a bit of TLC but water pressure was perfect and they are very clean. Breakfast was bountiful and healthy. Overall amazing stay.

Great location! Friendly staff and amazing breakfast options! We’ve been here 3 times as we like it here and highly recommend! The decor is quite unique with lots of opportunities for some interesting photos.

The reception people seems like they didn’t wanna be there. Arrived at 10:15 asked about food as the Lebanese restaurant was apparently open till midnight, however, at 10:20. They’ve told me the kitchen it is closed. I ask if there is any restaurant around and they’ve told me only a gas station or I should order with glovo. No room service available either. The rooms are very outdated in the bathroom very dirty specially the shower area.

Amazing hotel with super friendly staff, it was my second time staying with Phoenicia and definetely not my last ! Best hotel in Bucharest with amazing facilities

friendly staff

Full service property close to the airport. I have only two observations worth noting 1. The restaurant - We were there on a thursday night and ordered a few items. We were informed that said items were not available that night. This was soup, a burger, and a pizza. These are perhaps the easiest things a restaurant provides. Not sure why, but it seemed rather odd, especially for such a large property. 2. There is a club inside of the hotel that they seem to treat mysteriously. I forget the exact name but it's something like Club Misti. What it was was a small room, a small bar, a few couches, a pool table, and a stage with a stripper pole. There were also three working women there . I do not know to what exactly there services were, but it is a rather seedy thing that perhaps should not be a part of an otherwise respectable looking hotel. Maybe this is how things are done in Romania, and it's a common thing in nice hotels, but i didnt see anything like this anywhere else while I toured to country.

The hotel was nice and close to airport.