8.0
Very Good
From 893 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

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Traveller Reviews Macdonald Houstoun House

Number of reviews per page
20
40
Top reviews
Malcolm
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ace to enjoy some peace and quiet just outside the hustle and bustle of Edinburgh. It’s easy to get into town using either a cab, bus or train. However, the hotel does not offer a shuttle to the train station (1/2 hour walk) or to the airport. Also, my wife and I are an older couple. The property is not very friendly or easy to navigate if you have large luggage or accessibility issues. No lifts - lots of stairs and uneven walkways.
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Alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Short stay before flight in the morning. Excellent friendly staff. Comfortable bed.
Lee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful staff, spacious rooms, great breakfast, idyllic, peaceful surroundings...perfect for our two boys. Thank you so much!!!!
Ritin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely setting with really attentive staff who provide excellent customer service. The food for breakfast was lovely and they even made my son some pancakes. Would be great is this was an option in the breakfast menu. The rooms are big and comfortable and clean. The pool was warm and we loved staying here. Only slight negative would be that it needs a bit of a face lift internally and externally. Thank you to all the staff at the hotel.
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Bruce
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a wonderful recent stay at the Macdonald Houston House, and I wouldn't hesitate to book again. Indeed I already had as this was my second trip there. Even before arriving, the reception staff were incredibly helpful in quickly resolving a minor issue with my booking. When I turned up on the night, everything was perfectly set up, which I really appreciated. Throughout my stay, the staff continued to be friendly and always willing to answer any questions, making me feel truly welcome. The breakfast team, worked like a well-oiled machine, ensuring a relaxed start to a busy day of exploring! The room was spacious, the shower hot, the bed comfortable, and the tea and coffee replenished daily. Parking was also easy and ample, which is always a bonus and removed any unnecessary stress when returning at the end of the day. Finally, the location is great. I used this as a base to visit Edinburgh, catching the tram from Ingliston park and ride. Or popping down to the designer, outlet centre and mall
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed as a family of 4 with bed and breakfast on Easter Sunday. Our daughters received Easter Eggs when we checked in which was a nice touch! Really friendly and help-full staff!! We had a family room which was a good size and beds were comfortable. Room needed updating but was clean. We used the pool which was absolutely freezing and could not stay in too long due to it being too cold. Did not have dinner at the hotel, menu was not that great so we drove into Livingston which has numerous eateries to pick from. Had the cooked breakfast the next morning was almost inedible. Brick hard potato scone, mushy black pudding, watery mushroom, overcooked poached egg, cold bacon, tasteless sausages and no beans left!! The continental selection was a lot better! Location of hotel is good for shopping in Livingston and for visiting Five Sisters zoo.
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james
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel with Swimming pool and spa facilities. But the worst thing no or tepid hot water in the Room 11 where we stayed . Staff friendly but stayed here for two nights with little or no hot water for a shower ….
Tim
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Oddly I cannot comment on this hotel as when we arrived we were told there had been an incident in our room that afternoon and we could not stay there, but they had booked us into another Mcdonald hotel 20 minutes away. We fud seem to have much choice so repacked our car and drove 29 minutes in the wrong direction. The hotel we ended up at was called Falkirk but was actually in Grangemouth in to the refinery, nothing like the Scottish manor House we had just left. The rooms were clean and comfortable and the food good but not the same. We also found we had been lied to: 1. It wasn't an issue with the room as 5 rooms had been moved to the other hotel, overbooked maybe! 2. They said they had tried to contact us but they were no calls, messages, texts on our phones Not a great experience.
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Kushal
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was good and stay was lovely. The staff was really friendly and there a small issue with an invoice raised on our room which was not ordered by us, but the staff dealt with the situation professionally and resolved it.
Jonathon
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Slightly dated in places, needing some TLC but great quality overall.
Rob
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel and great food apart from no haggis available
lucy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really disappointed for the price food was awful throughout first evening ate in the vault bar took over and hour for main courses to arrived and food was poor, breakfast not worth the money at all hardly any options and most things have a £6 surcharge really poor quality and portion sizes.Ordered room service macaroni cheese inedible dry and cold on arrival. Hotel could be lovely but looks tired we arrived and checked in to windows open in hard rain and carpets and sofa bed all wet. Sofa bed in terrible condition really sad as we stayed here in 2019 and it was lovely but needs a make over a better food for somewhere so isolated
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Fiona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All staff were very friendly and helpful. When we couldn't find a table for my mum to eat at in the bar, the receptionist booked us into the restaurant immediately. Breakfast was delicious and beds very comfortable.
David
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great sleep great food
Rosetta
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable rooms and lovely staff. Nice to have an informal bar with dining options.
Derick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent hotel and staff where friendly and extremely helpful.
Timo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel! Clean rooms, friendly staff, and a good location. Comfortable stay with nice amenities. Would stay again!
Craig
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are clean and well.equiped except no aircon. Show is dated, king size beds are actually 2 queens stuck togather. Also too many stairs, no lifts i could see. Gym and pool are good and well equiped.
Thomas
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful and rustic hotel. Lacking a little on replenishing tea and coffee in the bedroom and the bar/restaurant food is a little expensive. The breakfast is worth every penny
Mr Martin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely spacious quiet hotel. Amazing staff would stay again if driving towards Edinburgh.
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