The hotel was excellent, but they have contracted a valet parking company that lost my car key, damaging it since they towed it with another vehicle from the underground parking lot. In order to program a new key, our trip was affected since we couldn't do anything that day because we waited for them to fix the problem. And worst of all, they charged us for two days of parking. Now I have to waste my time asking for permission from my job without pay to take the vehicle in for repairs. They should change that company to one that takes responsibility for the damages they cause.