Overall Ratings & Reviews Park-Hotel Hagenbeck

Good location for work

Well presented with good restaurant facilities. Unfortunately no kettle in room.

Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.

Was closed to public transportation.

Pretty legit.

Ver expensive parking charges. Relaxed atmosphere. Clean and comfortable.

I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away

Not a lot to do near property.

It is a decent hotel. Breakfast was really good. Everything else just OK.

very nice Hotel, the stuff was very friendly, but no restaurant or room service on Sunday's.

Perfect stay and service. This hotel is ideally located, clean, excellent food and faultless

Flawless operation

Bar not available/open for service several nights during stay. The mask frenzy and Covid certificate obsession in Germany is off putting. I won’t be going back in a hurry

The hotel was beautifully decorated and maintained. The location was perfect. Staff was always very friendly.

It was expensive for the size of room and the facilities. For example it was rated at 4.5 stars but there was no bar. I believe it was resting on the laurels of being the hotel next to the zoo. The staff were pleasant although Covid rules were a bit over the top (perhaps their hands tied) for example everyone zealously wearing masks in public places but no hand sanitizers at each of the buffet stations. Hands are more important than masks

Great hotel near Hagenbeck zoo fine with small discount we will be back

Fantastic decor, friendly staff and very secure parking Recommend highly a++++

The aircon did not functional properly in the romm so the reception upgraded me to a room close by, very quick and good service. Parking was secure and nearby at 6.5 euro, very reasonable. I have stayed here before and will definately come again. Nice friendly staff and quick check out plus very comfortable rooms.

Africa/jungle Themed hotel with interesting fittings (elephant coat hooks etc.) Enjoyed the location (near U-bahn), cycle rental and also the sauna. Would have liked coffee in the room but it was available in the lobby. Comfortable quiet stay.

Great stay, great staff. Although the bed as too soft for me. Gym was good.