Sorriso Thermae Resort & Spa

Explore Sorriso Thermae Resort & Spa
7.8
Pleasant
From 200 reviews
Cleanliness

8.0

Room Comfort

6.8

Location

7.6

Service and Facilites

7.6

Traveller Reviews Sorriso Thermae Resort & Spa

Number of reviews per page
20
40
Top reviews
Catherine
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is beautiful, the only problem was a long journey from our room which was located quite a distance away from the amenities/pool/main property. The journey for BF or to pool/main service area, ANYTHING was almost a 7 minute walk up & down steep on-property road, inside and outside other buildings w stairs, past the cactus row, up 2 more flights - and this walk was recorded by my friend to send to husbands so they wouldn’t get lost. We did not stay in the “annex”, which I was told was across the street from property, but there are multiple different levels/buildings, etc. our room had a beautiful view & a generous balcony. We were shown other rooms after c/o of location but basically still a distance and rooms not as nice. The breakfast was excellent, the pool area gorgeous. The staff werenot too friendly, and daily charge for pool towels (2.5eu) a charge to purchase swimming cap (must be worn in pools), but I saw a woman wearing the plastic shower cap from bathroom and she was not asked to purchase a swim cap. There is a pool party once or twice week, for guests, and nice to dance. Drinks are accompanied by chips/nuts/taratelli, nice treat. If you are physically fit, used to hiking, have more than 2-3 night stay so you can learn the property, this is lovely place. It is close to a bus stop and you can walk to the beach (very carefully) using the road (stairs from property were too rough for husband). Lovely property but limitations.
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Gloria
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with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed 4 days 3 nights and enjoyed all the amenities. Beautiful Resort. The restaurant Oasis is a must.
Kimberly
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Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved our stay in a suite for 3 Nights. The hotel grounds are gorgeous with flowers and lit paths and our suite was incredible. The thermal pools are lovely ( the swim caps take some time to get used to for non Italians). The hotel shuttle we booked was bumpy and I would not recommend It. The driver spoke no English and we had to sort a way to figure out where he was parked at the airport. Then when we arrived at the port, a driver put our luggage in the truck, demanded a voucher for the transfer to the hotel (which we did not have) and then took our luggage off the truck and left us at the port. We texted the hotel and someone else came and got us. He proceeded to loudly make fun of my family to the other passengers in Italian and dropped off people at random locations before we finally got to our hotel. Not what i was expecting for 55/pp premium transfer. However, the pool bar staff and Vickie at the front desk were outstanding and made our stay awesome. I was worried as the hotel doesn’t communicate through Expedia (how we booked) and via email demanded I pay a deposit via a link. I refused and the hotel staff didn’t seem to know about the emails so their website may be easily compromised. The hotel isn’t close to restaurants or shopping however the bus system is easily accessed. The beach is accessible by a path or shuttle from the hotel.
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Angela
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with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property itself was beautiful but no walkable access to the beach. They have a shuttle to take you to the beach and forio. The pools and staff are very nice. My only complaint is our room was very far from the main property. It’s walkable but down a dark alley that is not well lit. And the room itself had terrible WiFi and the tiniest tv. The shower was small and overall the rooms need updated
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Mark
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with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Place is on the older side. Reminded me of an old hospital. Place was clean but definitely old
Tara
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We found this hotel located in a beautiful place, however the property is SO outdated. Our fridge wasn’t working and despite mentioning this to reception it was ignored. The electricity was out for pretty much the whole day, no apology or any notification. The smell of the sewage was horrible in the corridor during this period. The staff were not particularly friendly or informative. The porters were nice and actually offered good advise about the area. The thermal pool was good and the view is stunning.
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Joe
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We are a younger couple and absolutely loved it. Great selection of thermal baths and areas to relax. Beach is 5 min walk, lots of quality sea food restaurants walking distance. Would definitely go again.
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We were one of the rooms which was away from the main hotel. The room was clean a bit dated by ok. Very good value. The staff were nice a friendly. The hotel is a nice place to relax. The bus stops outside the hotel and the islands bus service is amazing €14 for a weeks ticket and buses run every 15 minutes even at night.
Eleanor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent stay. This hotel consists of multiple buildings, in the area, so if you want to stay right next to the pool/breakfast area, you might want to call and ask which rooms offer that. Breakfast was fresh and tasty, the pools were lovely, and the beach shuttle was helpful. You can walk to the beach, but it's steep since Sorriso is at the top of a cliff (giving it excellent views). There are lots of shops nearby if you want to pick up some groceries, sunscreen, or souvenirs. Staff spoke good English and were helpful arranging taxis, providing recommendations, etc. Would definitely go back!
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Christina
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Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We had the most wonderful stay at Sorriso! So much to do at the hotel you honestly don’t ever need to leave for a relaxing stay. We walked 3 minutes up the street and rented scooters for a day to go around the island. The hotel has shuttle service to the beach below. The restaurants were delicious, fresh, local and even a nightlife scene right at the hotel. The staff is so friendly and wonderful we just really had a relaxing stay. 10/10 experience!
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Julia
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Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

a lovely hotel with easy access to the beach. The staff were welcoming and accommodating, our room was clean and the air conditioning was much needed. We enjoyed the breakfast and making use of the three swimming pools. would recommend!
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

110% spectacular, visited for my birthday weekend and decided to stay longer, beautiful place, views, amazing staff and services, literally a little piece of paradise, highly recommend, really great, couldn’t be happier, thank you to all of the staff at Sorriso x
SOFIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Stayed in the annex which was less than a 2 minute walk from the main property. When we arrived, the staff were very friendly and helpful in helping us order taxis and gave great suggestions. The thermal pool was very relaxing and had a full bar outside to enjoy a drink while relaxing
Tatyana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

the property is a bit shabby
Iris
icon-with Partner
with Partner
6.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

We came to the hotel mainly because of the thermal pools (Which was the only one in Ischia in this season- November). The pools were great. However, the room was outdated, the bed and pillows were terrible, the shower is looking like 30 years old. Breakfast and dinner were basic. The coffee is from automatic machines and not tasty.
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Gavin
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Beautiful resort
Shahida
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Didn’t think staff were very friendly. Very big hotel. Room outside main hotel. Mosquitos in the room, was bitten all over. No air conditioning.
Lusantra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Too remote for me , facility is nice but for me , too confined unless you want to go with car
Rhian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Enjoyed our stay at Sorriso, staff were very friendly and helpful. Pool area is lovely. We stayed in the annex building and found the room to be a little outdated, however, this seems to be relatively common for Ischia. Would recommend to others looking for a reasonably priced place to stay in Forio.
Lowell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

It is very good hotel for visiting Giardini Poseidoni. There is shuttle to the beach , the rooms are fine. Beautiful view.
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