Air conditioning was not great in the room

This hotel is a complete fraud. They didn’t have the room available for me. And still charged me. Refused to refund. Stay away!

This was the WORST hotel in Torremolinos. Reception staff great but BEWARE OF FOOD POISONING - it was rife in the hotel and the manager REFUSED to believe it. 10’s of cases from the restaurant - DO NOT EAT IN THE RESTAURANT.

Smell of Urine. No AC. Terrible service. Has to change room twice till 4am we were up changing rooms. Food was terrible. Staff won’t cancel or refund stay for next day despite not being able to prove a comfortable accommodation. Never coming back

When i booked my stay, i did request a non smoking room, but i was offered a room that smelled like tons of cigarette smoke, even the small trash bin was still full of cigarette ends, and when i went downstairs to the reception requesting to change the room they refused and offered to clean the room for me,also their policy for charging 2euros to exchange the beach towels is really so stupid, especially when you book a stay for 10 nights, and they want you to keep the same towels for the whole stay,and they must assign areas for smokers, because people are smoking everywhere, which i think is really ridiculous, bath towels are old and nasty, the pool area needs a major restoration and cleaning, coz the day we checked in we noticed some dog's or cat's poop next to the kids play area and it was never cleaned the whole time, and laat the food is very mediocre as always almost the same items are being displayed everyday, and when i mentioned this issue to the AG he didn't even care to answer me😦😦😦

Very basic hotel. Rooms quite shabby. Reception staff friendly, ample breakfast

We went for the hotels spash pad but it didn't work so we were pretty gutted from the start. Nobody greeted us as we viewed the kids play room. We didn't eat any of the food at the hotel because of the awful reviews on google about a real issue with sickness bugs. As a family of four with a pushchair we were put on the top floor, floor 10, with only 2 of 4 lifts working which was a bit annoying at times. Generally we folded down the pushchair and walked...doable but not always what you need for your little ones. As a pit stop for a swim and a clean room it was okay. The beds were not very comfy but for a cheap getaway it was okay. The sofabed was not good at all. The hotel itself is next to a nightclub so it is pretty noisy. Luckily our little ones sleep fine through it. We enjoyed the beach and pool and there is a good choice of restaurants with a few minutes walk from the hotel. A lovely steakhouse (Angus) and seafood restaurant (Restaurante José Cerdán) nearby. Torremolinos was a nice spot for some shopping and some good bakeries. Cheap snacks of crisps and sweets just outside the hotel and every 100m along the seafront. Don't get stung by the more expensive snacks in the hotel vendors. Pool towels €100 euros deposit and aslong as you give them back you get your money back. €2 each time you want a new swim towel. Around €30 euro for a taxi to and from the airport which is reasonable and a telephone of the front desk which is straightforward at all hours.

2 night stay with breakfast and dinner. Great deal when I booked it. Lovely bright hotel. Beautiful location across from the beach. I have stayed here a few times. The food is ok. It could be served warmer I think. I like my food hot.

The hotel and rooms do not match, great hotel, lovely restaurant and good, but very basic rooms. Old and tired. Bed clean but not very comfortable and very thin walls. Overall a reasonably low cost stay, but don’t expect 4 star

Nice place to have a short break, clean and quiet

Very nice hotel, clean . Food is good. Staff ver helpful

Emilio made us feel welcome and ready for a great first visit to Spain!

Breakfast was fenomenal! the rooms don't have soundproofing but its quiet enough.. Many parking options outside the hotel wich i found safe (the police is patrolling the area very often day and night). comfy beds and good showers...

This is the second time we have stayed in this hotel. Staff are friendly, food was good and we had a great time. We are likely to go again.

Secind time Ihave stayed here excellent again and staff very friendly and helpful. My only minus is the shower wasn't very powerful and there could be more vegan options for breakfast

We always use this hotel when we have to fly out of Malaga airport. It is close to the airport, lots of restaurants nearby and very close to the beach. Our flights are super early in the morning so we can’t have breakfast before we leave, but the hotel arranged for us to have a go away meal which was much appreciated!

Great breakfast

It wasnt worth the money we paid. Almost no service during lunch and dinner time.. we didnt got even water We asked for late check out - it was possible but we had to pay 20Euros Per one hour There were not enough sunbeds at swimming pole for all guests Horribly loud music started at 10 am and finished after mignight Inma was the only waiter who took care of us in the restaurant We had to buy bottled water to our room, because it wasnt possible to get one for free, even we had all inclusive. The receptionist christine was very helpful when we complaint about no service during lunch and dinner time, the boss of waiters in restaurant did nothing when we complaint. Only 3 lifts were working we had to wait for long time to get upstairs. It was one of the worst stay in the hotels.

The fitness center is poor with machines that does not work. Check in on-line and still used 15 minutes to get checked in at reception at arrival. And one of our rooms were late getting ready as previous customer had extended their stay with a few hours. How can they extend the stay if the room is to be ready for us... At reception Laura was fantastic :-)

Very nice room and breakfast buffet. Would go there again.