Conveient Location

This is the worst hotel. The front desk gave me the worst ever service ever in my life. I tried to book a car to take me to train station two days ahead and they tell me it’s very easy and simple then they bring me the car late I didn’t catch my train Because of the front desk employee cost me €400 plus I lost my ticket that I purchased before €300 my advice to Expedia to take out this hotel from their list.

The staff are very helpful and courteous.

Our stay here was nothing but amazing! The views of the canal let me speechless you can hear some of the people on gondolas singing from our room which added an authentic feel to my stay here in Venice. Definitely would stay here again.

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A very old style hotel. Staff were extremely helpful.

Rooms and esp bathrooms are outdated. There was a strong smell in the room then we figured it’s due to mold everywhere behind the mirror and around the bathtub. We reported it to the front staff not much help was proposed they said open the windows but then there will be a lot of mosquitos. Also we asked for hair conditioner they said not available. They only have shampoo/ gel douche all in one. Not sure if this is the status of all rooms. I didn’t see this on previous reviews. No ability to control AC too.

Great hotel in great location. Little bit shabby around the edges but the staff couldn’t have been more friendly and welcoming. About 5 minutes walk from Sant Angelo Vaparetto stop. About the same to St Marks Square. Good breakfast with plenty of choice. Spacious room with very comfortable bed. We would definitely stay there again.

This is one of the least favorite hotel I have stayed at. It does not have an elevator. So, every day we had to use stairs to ho to third floor. We did not like the old style decoration. In our opinion, the carpet was very old and sofa were worn down. Our room paint had patches. Light chandelier had cracks. We felt that the bathroom was small and shower area was narrow. For some reason, our bathtub had two hand held showers. While it might sound good, the handle were on different walls. As a result, space was even less to stand and take a shower. Breakfast was ok. But, not much vegetarian options.

Great location, 10 minute Walt to Rialto and 5 minute walk to San Marco’s square. Really nice place to stay. Clean rooms and comfortable beds. Staff is very friendly and helpful.

Friendly staff, great location!

Great location and within walking distance to lots of shops and restaurants. The room was very nicely decorated with antique furniture, just a little smaller than we thought. But overall fantastic hotel with great breakfast provided and would definitely recommend staying here.

Very good hotel,cozy feeling, very comfortable, great breakfast, extremely nice people, excellent location easy access 100% recommended

Amazing location. Pls change your coffee machine, travellers would like to have a nice cup of coffee in Italy when they wake up. Especially when breakfast is one of the features of your hotel.

The staff was very nice and the room comfortable.

A little hard for the water taxi to get to it, but was great central location. Staff amazing. Breakfast great. My family of 7 all enjoyed this hotel

Staff was very helpfull , Since we was visiting town for few days there experties was saving time and money

We really liked this excellent property in beautiful venice. We originally planned for 2 nights but due to missed connection we reached a day late. The manager waived us the fee for one day. It was so generous of him. The rooms had that great victorian vibe and it was in excellent condition. The breakfast area was excellent and the choices were great too. We really enjoyed our stay there.

The staff was so amazing and helpful. The transportation they arranged from the airport was outstanding! The location is perfect. Close to everything without being overcrowded.

Location was good, about 6 minutes walk to Rialto and similar to San Marco. Arrival was unusual which was dissapointing as I had read the staff are wonderful. The room we first received not what i had booked, but they did rectify however only from our 2nd night. So we were stuck in a small room with 3 of us for the 1st night. The next room was much bigger and matched what i booked and paid for. I was dissapointed in the outdoor terrace which was just about non-existant. Stairs are annoying if you're on 3rd floor or higher as well. No lift. Breakfast was good and the staff doing breakfast were friendly and helpful.