Excelente ubicación y queda en medio de todo

The staff at the front desk was very rude when I was sling questions. And the pool water was super dirty and cold.

The location is helpful if you want walking access to Centro and access to public transportation. Streets around were unkept and some unhoused individuals. Our room showed significant wear and tare in the bathroom. Room was a bit small. Roof top pool was nice and provided nice views of the city. No early check-in was available and receptionist not too eager to assist with accommodating our early arrival.

Not comment any way you don’t up

Good deal and location. Close to Cathedral and main market.

Good location

Eviten este hotel , sucio, viejo,mal mantenido y ubicado en una zona muy fea de Guadalajara,por eae precio pagan algo mucho mejor. El staff es negligente y mal encarado. Todo mal en este lugar !!!

The location was great close to everything we wanted to do. Staff was friendly and very knowledgeable.

Older building so older everything. The staff did the best they could Our first room hadn’t been cleaned properly and there was some kind of wires coming out of mattress so they moved us.

Mold , blood on sheets,dirty room, bathroom mirror and toilets were cracked, toilets caulk was non existent, smelled like cigarettes

Great location, walking distance to restaurant, the historic center, and shopping. Having a parking garage walking distance was a plus. It had a restaurant on premise, very helpful. The room needed upgrading, The room had a strong odor. The bathroom was small, not enough space to place personal items needed. It also needs an upgrading.

Está céntrico aunque no lo suficiente como para no tener que caminar tanto, hay servicio de ballet parking pero se tienen que llevar los autos a un estacionamiento que está un poco retirado así que es mejor no dejar en el carro porque si se te olvida, tienes que caminar y la vedad que flojera; el servicio a cliente es bueno aunque hubo un empleado que no era tan eficiente, tal vez porque estaba cansado o enojado, nada excelente pero tampoco malo ; hay gym así que eso le da un plus ,la alberca es demasiado fría, es un roof y eso lo hace padre pero no hay sobrillas así que si o si te vas a quemar y aparte te va a dar frío , por más sol que haga , el agua es helada, las habitaciones no son extraordinarias pero tienen lo necesario; los precios son justos por la zona, alberca, gym y ballet parking

Not very clean staff very short

Muy ruidoso

Everything ok

Primero que todo aunque la ubicación es en el centro histórico y está relativamente cerca de todo está en una zona nada bonita donde de noche hay mucho indigente y segundo a el baño le dan muy mal mantenimiento en cuanta ā limpieza, todas las juntas del porcelanato lleno de hongos, parece que no hay una persona encargada de supervisar la limpieza.

The hotel didn’t honored the free breakfast!

The worst ever terrible no clean we has hair all over the floor they change our unit but still all the hotel is not clean and the area is full of homeless and bad vibe not recommended

nice place

If you make reservations in the app they give you a very smelling room it’s smells like drain ! Terrible ! I highly recommend getting the room directly with them ! The staff was amazing! Except for a lady in the front Desk! Erika she knew perfectly the room condition! But she was so rude and making it seem we were the issue overall it was fine ! She had no choice but to change the room ! But will definitely won’t reserve here again !