Excelente experiencia. Comida deliciosa, y personal extremadamente amable. Muy agradecido!!

The food is terrible. The people are great, very helpful but the food it's just below acceptable

The hotel is very nice, clean and quiet but the food is not as good as I expected. The service was excellent, the shows were entertaining and fun. The herradura restaurant was great. If the food was of better quality the hotel would be a 5 stars

El personal del lugar super amable. Muchas actividades para los niños, la comida deliciosa, el parque Panaca espectacular super recomendado

Staff was very helpful and friendly.. Food was really good It wasnt super hot but they should implement ac units in the rooms.

Excelente!!! Food was amazing!!! Personal very kind and helpfull. I really enjoy My vacations with all My family

Terrible service Terrible bar Terrible staff Terrible rooms OUTDATED Worst experience ever

Nice place, very kind personal, good food, shows very good and different every day. Just the room bathroom is very very small.

Best location for family visiting Panaca Park! No brainer direct access, great rooms, great food and activities for kids! Will definitely be back with the fam

We stayed at Decameron Panaca as the base for our travels across the coffee region which worked very well for us. Our rooms were comfortable and had lovely views over the treetops. Having the restaurant on site was convenient too when we wanted a break from the buffet, and the food was good. We enjoyed our stay here and would recommend it to other families looking for an all-inclusive resort to stay in.

Do not stay here - building 4 is a nightmare given its proximity to the electrical and water treatment plant. The noise is unbearable and it lasted all night until 8:30 am. And their pool towel policy is ludicrous.

Check in was at 3 and they said 3 to 6 , give us the room at 520 , customer service they are very rude (when you ask cuestión) is not like the picture.

We are an American couple visiting my wife’s family. We decided to take a nice trip for some fun and relaxation and booked a 3 night stay at the Decameron Panaca. We made the 5 hour trip there and were very excited to check in. Unfortunately we had left our passports at our home in Cali. Although we had our ids (driver licenses and booking info), we were refused entry and denied our reservation. Sadly, we had to make the 5 hour trip back home that night. To make things worse, they refuse to credit us back our money already paid up front. My advice is to stay away from Decameron Panaca (Very unprofessional).

Nice place

Good choice for families. Friendly staff..

Would happily go back.

THE AREA THE FOOD

Place is real natural but service in the restaurant nasty and employees low class

The resort needs to be updated. I had to be switched from rooms because they gave me the wrong room and both rooms did not have working lights, a working blow dryer, no iron available, and no hot water. The staff was trying to be helpful but the results were not satisfying. The resort had great entertainment and the resort was beautiful.

The approach road to the hotel is a car killer. Needs to be asphalted