Overall Ratings & Reviews Hotel Playa la Media Luna, Isla Mujeres

Great place.

I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres

We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!

Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.

We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.

I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there

Excellent place and great staff

we stay here most often when we come to the island and they always have a nice clean. Well run place.

Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation

Nice hotel but no water access as the area wasn’t safe to swim in the ocean

Love it! Friendly, helpful, relaxing stay.

Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.

Price went up too much for next year or we would book again.

Great location and a little off beaten path

AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.

Fabulous spot, wonderful facilities, great location.

Relaxing

Lovely property close to everything very quiet at night no music no loud parties if you want that you can go right down the road to Hidalgo for live music and drinks all night long as well as plenty of food

Loved this place!

This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.