We arrived "after hours" at 4 pm on a Sunday. Had to wait at the intercom to contact a representative to give us access to the lobby. But otherwise a straightforward stay. The room was generous sized, with separation between bedroom and kitchen area. There was a full sized washer and dryer in the unit. It is very handy if visiting a student, adjacent to Stewart McCutcheon house.

Staff, room size and cleanliness were all very good. Position to town centre not-bad. Only downside was the nightly noise until the early hours as it is next to student accomindation. If you are use to city noise, a great place to stay. If you are not, it is very tiring, stressful.

It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping. I look forward to making this a regular stop when in the city.

Great property and very accessible

Clean and good location for food & city

Friendly & helpful staff, quiet venue. Walking distance to Spark Arena. Unfortunately cafe next door not open on weekends. On a positive note room had a kitchenette so can prepare your own food.

Easy after hours check in.

This is a serviced apartment property. It is in a university area. It is very convenient if you do not require the type of service you expect from a hotel. The rooms are comfortable and the area has walkable shopping and dining options.

staff were outstanding, welcoming and helpful

Receptionist was lovely very welcoming and helpful.

The staff were very friendly and helpful. Lovely place to stay

Location excellent, room facilities ideal.

Your receptionist is excellent. A smile that never leaves her lips

Good.

The roadworks just outside our room late at night kept us awake . We were not informed of this happening

Nice apartment style room with kitchenette and laundry. Has everything you need for an extended stay. Access to the fitness centre around the corner with sauna,spas,gym,pools - nice place if you have time. 15min walk to central Auckland. Not much around the hotel itself other than a cafe and convenience store

We are repeat guests. Always welcoming and pleasant receptionist. Comfortable stay.

We loved staying at the Quest. Clean, comfortable, perfect location - close to ASB Classic Tennis venue and restaurants.

It is perfect for going to the tennis.

Staff were excellent. A bit noisy at night.