Overall Ratings & Reviews DoubleTree by Hilton San Antonio Northwest

Perfect stay - staff was amazing and room was cozy and clean.

I am very satisfied with my stay. I had a convention to go to at the Henry Gonzales Convention Center for the International Roofing Show. The hotel was 20 minutes from the airport and about 25 minutes from the convention center.

Really loved this property. Smelled amazing everywhere and very clean

This hotel was a great place to stay. The hotel staff was very friendly and professional. The rooms were super clean and comfortable. The location was amazing and was close to restaurants and shopping.

Doubletree by Hilton in Northwest San Antonio is a very good close to destination hotel. Clean large rooms and large comfortable lobby areas with small bar and select menu restaurant with great service. Quality food. Great place to stay for business or pleasure near UTSA.

Enjoyed my stay staff was friendly place was very clean and quite nice bar area breakfast was good

Two cars were broken into in the parking lot while checking in. It was quick. The window glass was smashed and purses and luggage were stolen in broad daylight.

Amazing recommendation

Perfect spot for UTSA parents

The phone didn’t work in my room, so no room service. The food was subpar. But the staff is great. It’s clean as well. Wish there was good creamer in the room for coffee. Overall I would stay there again.

The walls are paper thin and you could hear your neighbor’s.my room fridge was loud as well

We had a great stay. The individual checking us in was extremely friendly and helpful. They checked in with us frequently throughout the trip to make sure our stay was going well. The only compliant I had was the shower. It took over five minutes for the water to warm up and it was very hard to get the shower water to turn off.

Staff was great.

Liked the gated parking and dining options inside and around the hotel.

Interior was nice. Staff was nice for the most part. However its right behind a bunch of fast food joints and trashy corner store with no actual safe parking. First night there my vehicle was broken into. $1000 worth of damage. Couldnt get the video because the manager was the only one who could access it and they were never there. Would never stay at this hotel, or area, again

Great stay! Clean room, safe area and friendly staff!

Everything was great and amazing !

I love to stay there, excellent location, beautiful smell and comfy.

Breakfast took a long time to be served.

The stay was so good but when I left there were thousands of black ants inside and outside of my truck. It was awful. I spent an hour cleaning just the ants out and im still finding them. It was horrible.