8.6
Very Good
From 963 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.8

Traveller Reviews Holiday Inn Express & Suites SALEM by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Shamsheda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I request and paid for mountain view,and I got side view of the mountainside,and trees view from my room instead.
Juliann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is our third stay at this hotel. It is clean, comfortable, and just off 81. It is our way station on the way to a further destination. The people here are pleasant and exceedingly kind. I enjoy the breakfast before we head out on thw road again. On a long drive, I like knowing that I will hop in their pool and hot tub at the end of the day. It has a miuntain view as does my room. This is a very clean, safe, and comfortable place to stay. Well done!
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shirley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I like my stay nice and quiet. Bathroom tub plug needs fixing. Overall I enjoyed it. Thanks and God’s blessings.
Chiyou
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff is not familiar with her job
Walter
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I liked the property
Theresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very comfortable
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great!
Tahji
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place
Gayle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was very nice, clean property. Very staff. Delicious breakfast.
Brad
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great.
Tamira
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very friendly
Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location.
Douglas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

clean and convenient on/off interstate
Tammy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very friendly..hotel was very close to 81..clean quiet nice room..we will stay at this hotel again
William
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Refrigerator runs but doesn't cool. No dial to adjust, just a small refrigerator with no freezer...you should not advertise "refrigerator" and not have a working refrigerator. Option to switch a refrigerator from another room was not given, rooms were "booked up..." Refrigerator inside temp. should be below 40 deg. Fahrenheit, these small refrig's, even when working, never get very cold so a different type of refrig. would be the solution for all the rooms.
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Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Only there for one night. Very clean, staff exceptional, and very convenient to i-81.
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

.
Claudia
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good breakfast. Ckmfirtabke beds.
Tejaskumar Devshibhai
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very cooperative reception staff and cordial breakfast personnel , overall very welcoming and caring. Thank you
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Easy access from Interstate
Number of reviews per page
20
40