Overall Ratings & Reviews Orange County Alanya

Hotelli on iso ja mukavasti mietitty erilaiset paikat ja mahdollisuudet uimiseen ja auringonottoon. Huonesiivous toimii kohtalaisesti. Hotellin vastaanotossa oli yksi miellyttävä asiakaspalvelija, muut ammattitaidottomia. Ruoka oli hyvää, mutta oli järkyttävää nähdä, miten paljon esimerkiksi venäläiset aiheuttivat ruokahävikkiä.

Hotel is amazing I plan my vacation in this hotel every year Best hotel and best service. Nothing i dislike about this hotel Everything was perfect in my last stay.

In general, the service quality and food of the hotel is not good at all. 4. I came to this hotel once. But the same things never change. The quality has dropped a lot.

Very good for what we were looking for.

Nice hotel, good service,tasty an various food and cleaning very good. A lot of amenities for children. Great for families and couples

First night: Our room had several issues. The air conditioning wasn’t working, and the room was freezing throughout the night. Additionally, the toilet flush had problems. Second night: Our room was changed, and we appreciated that. Overall experience: • The hotel was extremely crowded, with lines everywhere. It took around 15 minutes to get the main course, and the food options remained the same throughout our stay. Getting meals took almost 30 minutes. • The pools were dirty and not well-maintained, which was unhealthy. • On a positive note, the seaside was amazing, and the shows were quite enjoyable. • Unfortunately, the bars were not clean. • The tea and coffee machines were of poor quality, and the selection of non-alcoholic drinks was very limited.

Her şeyiyle güzel bir konaklamaydı

Amazing staff, nice hotell but very big so you cant find relax if that you want. Guesta from all the world with different background, culture and class. You will enjoy the hotell, but gests are not so respektfull. It is not the hotell problem. If you want to relax and get a hugh class vacation it is not this for you, becasue of guests chaos.

I lıke anımatıons , foods, pools, room , kıdclub and all of The staff

The property is very nice

Great hotel excellent hotel and amazing food

We stayed for 5 nights as a family with two little children. the room was spacious and comfy with good a/c. Location was good and the view on pool and sea was fantastic. The hotel has a nice kids play zone and also a teenagers zone for interaction and activities where dedicated babysitters take care of kids and organize different activities for them. Also, two pools for kids make a nice variation. However, the hotel is very noisy and crowded, and their taste in music is very bad, no lounge ambient music, just loud beats and drumming like crazy most of the times. At any meal time you have to wait in long lines to get a couple of slices of pizza. Food was average with low to medium quality. Lots of drinks. After dinner they organize disco party for kids!!! which continue for an hour till 9pm, and then there is adult shows (which in my opinion are not suitable for little kids) and they stay until 11pm, and after that the loud noisy partying continues for disco and beat dancing until midnight. Such environment is not suitable for infants or kids below 12y.o. In fact this routine had destroyed our family habit of organized early sleep at 9pm for our kids to a degree when we went home it was hard to go back on track with our kids. So, my recommendation: if you love the noisy and all-time bustling and loud environment then the hotel is super, otherwise, you may want to stay away from it.

Very bad service Bad food

My best hotel

Excellent but uncontrolled smoking almost everywhere. People are smoking everywhere included around kid’s pool (i talk about open areas but though most of the smoking areas are only one side open under a ceiling ) We spoken with customer relations but what can they do? People are taking ashtrays (hundreds of hundreds ashtrays hotel giving them eveywhere) blowing smoke through kids at around kids pool and shows and beach or literally almost everywhere. Apart from this issue everything was excellent. Good food, good facilities, nice rooms, excellent staff.. Worth for value.

Goed en netjes

A hotel that has no blankets for guests. Room with no balcony and faces a solid wall . Wait 15 minutes to get an omelette

Extremely rude staff. Rooms looked at a solid wall that hotel calls land view. Dining room is operated like a soup kitchen. I have been to many resorts in turkey. Never experienced anything this horrible

The hotel has no air conditioning We talked to them about it no one has been able to help us Didn’t sleep well..very disappointed

A very big compliment to the staff, everyone was friendly and dedicated. The food was varied and good. The Mini Club is really excellent. The pools, water slides and pier had a lot of fun to offer, it was never boring. Everything was also very clean and it smelled good everywhere. So you could feel good all around. The following is not a criticism of the hotel but of the main clientele: if you were brought up to respect the rules of respectful coexistence, it helps if you avoid the elevators (climbing stairs is healthier anyway) and if you do not eat until shortly before the end of the buffet times. Believe me, this will save you a lot of frustration. And here's a little criticism of a presenter of the Michael Jackson Show: I'm sure it wasn't meant maliciously but just thoughtlessly. With a little empathy you could have correctly interpreted the tortured smile of the Colombian dancer after you had called her a "chocolate girl". But unfortunately you didn't but directly put one more on it with the designation "caramel girl" for the next dancer. Try to refrain from such flat jokes in the future. You are likeable and do a good job anyway.