I enjoyed the pool, the room service, the air conditioning that pushed out cold air very quickly & the helpful staff. If I am ever in Nuevo Laredo again, I will make sure to book there again.

No hubo internet y nunca pidieron solución el servicio, no me dieron una respuesta concreta

Very nice horel

Muy limpio

I had a good stay. The hotel was clean, smelled great, and the property overall was well kept. The staff was friendly, and the atmosphere was pleasant. The main area for improvement would be the gym, as it had very limited equipment and the treadmills were not working. Also, the pool area has a lot of potential, but the chairs, tables, and lounge chairs need maintenance, as some were in poor condition. It’s a beautiful space, but it feels a bit neglected compared to the rest of the property. With some attention to those areas, the overall experience would be even better.

Awesome

Nice and clean I recommend the hotel **** stars

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Wonderful place to stay and eat. The food was amazing

Muy satisfecho

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Limpio y agradable.

Very Cortes and helpful

me gustaria un poco mas de opciones de comida en el restaurante

Ac leaking and no water could not shower or use toilet

The staff in the restaurant they were no friendly and polite

Clean room, great good and service.

Front desk attendant looked disinterested when we arrived. She did not greet nor show any enjoyment in helping. On our last night, water service was interrupted without notice. Hotel is conveniently located; however, I wouldn't stay again.

I’ve been coming to this hotel for several years now, and I always feel comfortable and safe during each stay. The only issue we’ve occasionally had is not having hot water in the shower; it actually happened to me yesterday. However, we spoke with the front desk and they moved us to a room with hot water. The restaurant staff’s service is excellent.

Ideal para personas que van a realizar el trámite de visa al CAS. Caminando no más de 10 minutos. El desayuno y atención del personal excelente. La habitación ideal para pasar una o dos noches.