Overall Ratings & Reviews Grecotel Meli Palace

Anybody who wants vacation with no crowd

Nice hotel but wifi was very bad. Tour own data is necessary

Amazing holiday experience at this hotel: super tasty food, extensive choice of drinks and cocktails, super attentive and welcoming staff. Cannot thank you enough: attention to all guests, all staff goes extra mile, excellent service. My mum had a birthday and a treat was waiting for her in the room. No request is a trouble for staff. Thank you very much!

Great staff

The bathrooms needs a cut renovation and really looked dirty because they were so old and dated. Also the room itself looked completely different then what was advertised online.

Overall very nice resort

VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY

Truly a wonderful place! Excellent service in every way! Perfect for families and honeymooners!

Really good staff and service. Lovely people and made everyone feel welcome

Great atmosphere, friendly staff, very clean and good covid controls in place without making it overly intrusive. Guests overall were respectful of the covid rules making it pleasant and relaxed. Rooms are a bit dated, but given that most time is spent outside, it did not matter to us.

It was all very good but the service was outstanding . From cleaners to reception to bar to restaurant they were all so good.

Overall our trip to the Meli palace was nice - the hotel grounds are very beautiful and well kept. My boyfriend and I went for 5 days, we are in our mid 20s and felt to be the youngest there (aside from kids) - mostly older couples and some families. Downside is there’s just one pool and the sea was a bit too rough to enter so we were a bit bored on some days, but if you like to chill by the pool and relax this is a nice place for you!

Perfect hotel. Beautiful location.

We had a wonderful 5-day stay at this hotel. The staff were particularly attentive and friendly, always checking to make sure we had everything we needed. The food was quite good and fresh, with enough variety and change each day so that we did not get bored. There were several decent options for the wine included, and they also had really nice paid ones that we treated ourselves to on our last night. The facilities were well taken care of, and there were many nice activities offered. The one aspect we were disappointed with was the kids club. While the young people working at the kids club were all lovely, I would have hoped for a more structured program where we could leave our 5 year old for a good part of the day. Even so, the whole family thoroughly enjoyed out stay. An additional piece of advice for families with kids would be to avoid the Happy Train tour which stops in front of the hotel. We personally found it long, hot and definitely not geared towards kids.

This is a best hotel . It is not very big but calm. Not have a lot of family with children like other family resort of Grecotel. I am recommend.

I have just returned from a long weekend with 8 friends who I go away with every year. From the moment we arrived the staff were brilliant. They looked after us so well and were always so kind. From the welcome staff being so informative, to the waiting staff, who couldn’t do enough. The manager came over to say hello on our first night and was so attentive. The food was very good and extensive as were the cocktails and being our 7th year away at an all inclusive was probably the best so far. Thank you Grecotel Meli Palace for your attention to detail and your wonderful surprise for us. We will certainly be back to visit again.

Everything about this hotel is excellent. The staff couldn't be more helpful and nothing is too much trouble. All the facilities are very good, the food is also excellent, with a great variety. If their is any criticism it is about the rooms, which although spacious and clean, are quite basic.

Just back from a wonderful stay at the Meli Palace. The staff are fantastic and food and facilities beyond expectations. Huge amount of choice of fresh local and international food options. Wide range of activities available if you want to take part but very unobtrusive if you don't. Walks along the coast to the palace at Malia and restaurants and shops in Sissi (both 2-3kms) Can't wait to return.

This is an amazing all inclusive property. For it's age,it is well maintained and is currently in the process of renovating the rooms. Now they do look dated but are very clean. The staff is trained or in training in the hospitality industry and they are excellent Food and beverage were wonderful and if we were not there for wedding events , we would not have left the property.

Wonderful staff and beautiful location. We felt rigged st home and the staff treated us with the utmost courtesy and patience. Our every need was met from reception to dining to housekeeping and more. My only criticism is the beds could be less firm.