The food at the onsite restaurant was excellent. Mattresses seemed to be about ready for replacement. The laundry washed and returned clothes on the same day. Staff were very attentive.

Good area with lots to see and do rooms were great and clean

Clean room and staff

El hotel está en buen estado pero es poquito viejo. El.colchin esta tan duro qué no podemos dormir bien. Los precios del restaurante, del desayuno, esta muy elevado

Clean room and service. Crepes and Coffee a plus.

Staff

Nice place to stay ,super clean very friendly staff.Found everything very close to shop and visit museum and churches.

Clean room

It was a great experience! Location, cleanness, friendliness, professionalism, and a kind staff are the trademark.

The beds, cleanness, tv, friendliness, food, professionalism and eagerness to help were beyond the expected mark!!!

Great!

Excellent location, clean and comfy

Great location, one block from Los Portales. Contemporary property with great staff. Special mention to Alfredo in maintenance, he fixed the drain in our bathroom and a failing window on the spot. Cristina, our room attendant was amazing and took care of us.

Muy atento su staff, amables y servicio rapido

Great location, will stay ahain

The cleanliness & service were grea

Staff are very courteous & location is perfect

Staff was overall friendly and helpful. Check in had to be on time, we could not do early check in, even though we saw other people do so. That was tough after a long commute.

Near the heart of downtown- easy walk - no specific negatives

My favorite stay in Toluca. I stay frequently. The restaurant is pretty good and the rooms are comfortable.