Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham Port Arthur

The hotel was excellent with cleanliness and great customer service. Only disappointed in breakfast. Went to eat at 8:00 and bacon was out also the waffle maker was not working.

Friendly staff , clean rooms, good breakfast!

Clean place to come back to after working at the refineries in the area

I was surprised at how nice and updated the hotel was upon entry. The rooms were nice. Bed comfy and check in was super easy.

I was immediately disappointed in the pool. I paid $178 for a pool and looks different than picture online. Has pieces of pool floor broken off. Old broken life guard float in water. Side entrance smells like weed. Trash in the hallways.jacuzzi was not even hot or powerful. It was week. I booked for my birthday to relax and feel shafted. Never agin stay here.pubic hair on toilet seat and room service just walked in without knocking next morning scaring my son. Breakfast was normal but hash browns were raw and tasted terrible. And the elevator was scary sounded like it was gonna fall. m trying different place tonight

Breakfast food could have been better

Very friendly staff but the room remained hot, the air conditioner did not work properly.

I thought it was a very nice room but all the amenities weren't in working order, such as the hot tub. They said the heat pump was out on it. I was really looking forward to getting in it, but the hot tub and the pool both were cloudy. The water looked really clear and blue in the pictures online but more like blueish algae in person. Breakfast was really nice and had a great selection to choose from. All in all it was pretty good stay.

I hade received a room of queen beds snd i got double beds 🛌 i did not sleep at all the mattress were very uncomfortable and i got a really lower back pain and had to leave a day earlier i just won't stay in this hotel again the hall way smiled like weed i was room 320 and just did not like it at all my kids said the swimming pool was cold and the hot tube was cold and did not even work i was disappointed 🙃

Smell in the room is not to nice

Love it

Great over all ,quiet, clean

Very nice staff

Awesome

Very clean smells good also

Pet friendly

Nice pool/hot tub

Everything for the most part was good!!

The room was hot the entire stay .

The hotel and grounds were clean and well maintained. The room had many amenities but was not well insulated from surrounding sounds both inside the hotel and from traffic. Everyone working there was exceptionally nice and friendly, especially Taneka. It's a good budget, pet friendly place to stay.