6.8
Pleasant
From 684 reviews
Cleanliness

7.4

Room Comfort

6.6

Location

8.6

Service and Facilites

7.2

Traveller Reviews Le Napoleon

Number of reviews per page
20
40
Top reviews
Los
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The shower water isn’t even that warm it was cold
Peter
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room is old but ok. Some staff were a bit rude.
Zoe
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff is friendly. The bar is great, and room is clean. It’s an excellent location, two train stations (one is international) and subway are nearby. Grand Place is in walking distance.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Walkable
Carolyn
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

authentic french experience, lovely staff close to everything
Clare
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Room was fine but noisy with all the bars below. Very conveniently located opposite the station. Would have liked person checking me in to make it clear there are two options for breakfast (which was served in room above the bar that I didn't like much): better to just order breakfast in the bar if wanting croissant and coffee. Had good value evening meal there.
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Sarah
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Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Stayed for two nights with my daughter. The staff were excellent and very patient with me as very little French speaking. Would definitely recommend for a short stay.
Suzanne
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great location within steps of Gare de Lille Flandres. Very friendly and helpful staff. We had breakfast and dinner also which was very good. Happy to recommend this place.
christinmark
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

This hotel is in a Fantastic location, it’s fun situated on a very busy square , great for people watching, nice bar and restaurant downstairs
Josh
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

This hotel was perfect for a quick stay in Lille. Service was friendly and room was just fine. They allowed us to drop our bags off early so we didn’t have to walk around with them. The only negative was when we entered our room it was full of flies but that was due to a window being left open. Overall was a good stay.
Damon
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

GOOD
John
4.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Location is good. Staff good but tired accommodation above a bar/restaurant and key number bore no resemblance to actual room number. Room directions non existent .Budget accommodation not sure if it is budget price,
Jamie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The pub below the rooms was nice with a kitchen open 11am- midnight, very convenient. Hotel is opposite Lille Flandres station also very convenient for travelling.
Mohammed
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Third time in this gotel and looking furward to the fourth
christopher
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great location for rail travellers. Bar/restaurant very jolly. Good accomodation
Cecilia
icon-Business
Business
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Very good. The hotel has seen better days but the staff are lovely.
Lea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great location and plenty of places to eat, but being so close to railway station it was quite noisy at night but you can’t have everything..
John
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Stayed a night, they have a very worrying approach to fire safety. There was an alarm at near midnight, so a group of guests got out of bed and went down to the bar area. The guests were completely ignored and we saw no one doing anything about the alarm, or any safety checks on the floors. Eventually the alarm stopped. I asked what it was, and was insulted by a staff member and told to go back upstairs using language I won't repeat here. Very unnerving, we will never be staying there again.
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Michele
2.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Not great toilet brush in the communal shower room just on the side. Not in a holder. No soap in the room or shower. Soap at the sink in the communal shower room. Towel rail has come off the wall and not been put back. Curtains clean but too thin to keep the light or noise out.
Verified traveler
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Very very average. Bed was comfortable and bathroom clean enough. Service is nothing amazing, but not terrible.
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