Overall Ratings & Reviews Residence Inn Chattanooga Near Hamilton Place

Staff did not inform me during check in that the side doors could not be used.

Livingroom area was comfortable and clean. Bathroom was nice and clean. Bedrooms were also good to go! Swimming pool and exercise room was top notch. Plenty to choose from at breakfast time. Hotel is close to every restaurant you could imagine and a gazillion stores to shop at. The hotel is about a fifteen minute drive to downtown Chattanooga.

Clean, friendly and the rooms were so nice

Overall experience was good until check out. Their system didnt show that we paid in full at check in but my bank app did. They wanted another card but i refused. The general manager is supposed to look into it on Monday. More will be revealed...

One of my favorite places to stay!

As what we would expect

Staff was freingdly and breakfast was fantastic

Downtown Chattanooga is great.

Great service and very kind.

Staff was very friendly, but seemed short of help, as they could not deliver us more towels to the room. We had four guests but only two towels in the room. Room seemed poorly cleaned and someone’s dirty socks were left on the bedroom floor. Toilet made a screeching sound when filling that woke people up at night. Breakfast was mediocre. Elevators broke so we had to carry heavy bags down to stairs.

Everything was great and the staff was super friendly

Nice room

Room was dirty and smelled horrible. Front desk moved us to another room which was better. Both Tv's screens were damaged and had dark spots in them. Carpet and flooring seemed dirty also. We did not spend much time in the hotel, but if we were going to I would not recommend staying here.

Everything was good, but do need car to access downtown

So bad. No body wash container. Only 1 coffee cup and wine glass, asked for additional and none brought. Coffee pod still in the unit so I doubt they clean adequately. Worst Marriot I've ever stayed at.

Swimming pool was nice for children

It is such a great stay I am extending for the second time. Im still here ans having fun.

I was not pleased the room we had reserved, a corner suite with fireplace, was not available. How does a hotel give away a room that has been reserved to someone else? I've never had that happen before. Unexceptable! We were placed in a one bedroom suite instead. The front desk clerk, Sam, was extremely appologetic and polite which helped with the situation. Overall, the hotel was nice but needs a bit of renovation. There needs to be ice machines on the floors as the ice maker in our room did not work. Also, the diswasher had not been emptied from the guests before.

Not impressed, I stayed for 1 night. The room was dusty, had to kill some spiders, the fireplace hearthstone had a chunk missing. The pullout sofa couch did not have any blankets or sheets or covers on the bed or in the room. The A/C did not cool the room down it was 78 I had the unit set to 68. Left for several hours and it was still 78. I mentioned it to the front desk they said we will try to see what's going on with it. Went to pool when came back the room was at 70.

Sam at the front desk was very friendly. The room was laid out nice and very spacious but the beds wobbled and were not very comfortable. The toilet after flushing would make this very loud sqeeking noise and lasted for atleast 45 seconds after every flush. 45 seconds doesnt sound that long until your family is asleep and the ear piercing noise would make them up.