Overall Ratings & Reviews Hampton Inn Branson - Branson Hills

The only complaint I have is the first night. Whoever was on staff at the front desk.Was very snappy and rude. I asked a simple question about the pool and got a very snappy rude response. Also, it would have been nice to have been able to swim on sunday, but the pool was closed. Everything else about our stay wass five star.

Nice place to stay! Only Down fall is the pool was out of service a big let down, we was waiting to swim after a long Day at silver Dollar city. In my view if no pool is available you should receive a discount !

Staff very nice. I requested a handicap accessible room. Room had grab bars but no walk in/roll in shower. The bed was terrible. It was worn out to the point you could feel springs making hard spots. Since having extensive back surgery the condition was horrible.

N/a

Front desk staff were great, went above and beyond!!!!!

Staff was very, very helpful with a reservation problem!!!

Very nice staff

Hotel staff were very friendly & accomodating.

It was away from rest of busy part of town

Great beds! and clean

The sink bathroom had several cracks in it and the tv did not work ( remote) issues. We were only there one night so we ignored the issue

Everything was great

Unusual location near a gated community. After check in immediate problem with toilet. Next was no water that afternoon due to an emergency but problem was resolved within a couple hours.

Staff was very helpful and friendly. Room and common areas were clean. Only issue was a noisy a/c unit and a toilet that flushed only when you held the handle down. I’d have no hesitation staying there again.

nice place

Wonderful staff!!!

Friendly people and good amenities and cleanliness.

Very friendly people. Very clean.

Very clean. Beds were comfortable. Will stay there again.

Peggy was our host. She had just come to work. She had apparently inherited a mess from the previous shift. Problems with the key maker/reservations. She actually took us to our room. Thank goodness. Someone else had left items in there. She called the manager and I think it eventually got better. She had a lobby full of folks at 4pm and one was extremely rude to her. I felt like she took one for the team. Shame on the previous shift/mgt for running your business this way. Our room is good. Thank you Peggy.