Overall Ratings & Reviews Holiday Inn Express & Suites DUBUQUE-WEST by IHG, an IHG Hotel

Property really shows its age, not maintained well overall.

Great staff. Clean comfortable room.

Pulled up in the parking lot and there were people drinking and making a lot of Racket and Noise. The elevator was dirty and filthy and needed a new carpet in it and in our bathroom the vent was just squealing and didn't work

Was a good place for a night away. Comfortable bed and hot breakfast

Property run down

Great place

Good area

The property is nice. We enjoyed our stay. The only negative thing was that there were a number of baseball teams staying there for a tour and they were very loud during g the night. The 2nd night was better.

The staffs are really nice and very welcoming. The breakfast is great. We will surely be back

The first room we were se

First they are dog friendly, enough said Good staff, polie, eager to help

The overall hotel was good. The TV’s are approximately 19 inch. My lap top almost had a bigger screen. The showers are temp controlled which I did not like.

Kudos to staff member Amanda who was such a people person, calling everyone beautiful and wouldn’t that make your day already? But she kept the buffet refilled each time a new wave of people came to eat. Also kudos to Richard who brought back memories of my 6th grade teacher who was from Hungary. I was having difficulties falling asleep so I grabbed one beer and realized we didn’t have an opener, so I asked Richard and he had a multi tool that he trusted to let me use and I brought it back right away. Everyone was willing to assist and was so very friendly.

Clean friendly good employees, felt safe Nice breakfast Too much chemical in pool!

Very dog friendly. Convenient.

Room in need of repairs. Paint peeling due to water damage. Curtains full of holes. Many items in breakfast were missing…milk was even sour (on but not past expiration).

I loved it

Only issue we ran into was the hotel was full for the night and they ran out of towels. Other than that the stay was wonderful. Staff was very friendly, room was clean and comfy and breakfast was hot and very good. Would definitely stay here again.

Room was old and there was mold in the shower, couch was stained and room just looked like it needed an over haul. I found a bedbug on my clothes when we left.

I read reviews but doesn't give place justice. It clean, comfortable beds, the reviews about breakfast is right is good for hotels.Great breakfast. The pool was warm and refreshing. Does need to be cleaned a little more often but refreshing. Hot tub was great. It was not hot last day out of 3 day stay. But amazing the first two days. People say the hotel needs to be updated. I will take older, with comfortable beds, and clean atmosphere every time. Great location, check the bar across the street. Amazing bartender and fun bar.