Oakwood Residence Sukhumvit Thonglor Bangkok
Explore Oakwood Residence Sukhumvit Thonglor Bangkok
Overall Ratings & Reviews Oakwood Residence Sukhumvit Thonglor Bangkok
Traveloka (34)
Other sources (190)
9.0
Exceptional
From 34 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
9.0
Meal
8.9
Location
9.2
Service and Facilites
9.0
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Traveller Reviews Oakwood Residence Sukhumvit Thonglor Bangkok
Number of reviews per page
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40
Customer reviews
F***n
Leisure
9.7
/10
Reviewed 8 week(s) ago
Stayed at Oakwood Thonglor recently and overall had a very good experience. We arrived very late due to a delayed flight from Jakarta, but the check-in process was quick, smooth, and handled professionally, which we really appreciated after a long travel day. The location is excellent—close to many cafes, restaurants, and convenient spots around Thonglor, making it easy to explore the area. The room was spacious, clean, and comfortable, with plenty of room to move around and a nice balcony for fresh air. Towels were replaced as needed, and I appreciate their effort to reduce plastic usage by not providing single-use plastic water bottles. Small details like this really show consideration for sustainability. Perhaps in the future, it would be great if some waste could be sorted and recycled, maybe even repurposed into limited-edition merchandise or amenities to support an eco-friendly program. It could be a unique value point for guests who care about the environment. Overall, a comfortable stay in a good area, with friendly service and a pleasant experience from check-in to checkout. Would consider returning on my next visit to Bangkok.
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A***f
Staycation
9.4
/10
Reviewed 18 week(s) ago
Love the area and room. Worth the price.
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As
Anita s.
Medical
8.2
/10
Reviewed 23 week(s) ago
The whole room very dusty even though the house keeping they said they clean every day
Sofa omg super duper dusty my son have allergies with the dust so since we stay there he have to take antihistamine every single day. So hope the cleaners will do their job better in the future
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Accommodation's Reply
09 Oct 2025
Dear Anita S.,
Thank you for your review. We are deeply sorry and concerned to hear about the unacceptable dust levels in your room, especially on the sofa.
We sincerely apologize that your son's dust allergies were triggered, forcing him to take medication daily. This is a serious failure on our part, and we regret that our daily housekeeping did not meet our high standards.
We have taken immediate action:
Deep Cleaning: The room has been pulled from service for a comprehensive, specialized deep clean focused on upholstery and high-dust areas.
Staff Retraining: Our entire housekeeping team is undergoing immediate retraining on detailed deep cleaning protocols.
New Audit: We are implementing an immediate manager audit system to ensure rooms are thoroughly checked for dust before guest arrival.
We understand your experience was unacceptable. Please contact me directly at ortb.general@oakwood.com if you wish to discuss your stay further.
Sincerely,
Pimporn S.
r
rudy
Transit
8.8
/10
Reviewed 26 week(s) ago
The location is good, the residence is cozy and clean
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Accommodation's Reply
09 Oct 2025
Dear rudy,
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our good location and found the residence to be cozy and clean. We look forward to welcoming you back the next time you are in the area.
Sincerely,
Pimporn S.
D***a
Leisure
9.4
/10
Reviewed 52 week(s) ago
Best stay in Bangkok! The two bedrooms apartment was spacious. Room was clean, they provide cleaning service everyday. Near from the grocery store, just 2 minutes walk. Had a pleasant stay, thank you Oakwood Residence
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Accommodation's Reply
25 Feb 2025
Dear Sir,
Thank you for supporting and sharing your experience. We are delighted to know that you like our property. Your kind words motivated us to continue distribute the good quality to our valued guest like you.
Looking forward to welcoming you again.
Best regards,
Pimporn
ns
nahoda s. d.
Business
10.0
/10
Reviewed 62 week(s) ago
hotel staff is very friendly. good facilities and close to the city center
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1 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear nahoda s. d.
Thank you very much for your supporting us and very nice review to us. Your kind words encourage our staff to continue our good services to guest. We are looking forward to welcoming you back.
Best regards,
Pimporn S.
d***g
Leisure
10.0
/10
Reviewed 62 week(s) ago
Good, decorations are great. Love it
1 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear our valued customer,
We would like to thank you for your supporting. Moreover, when we read your review, it inspires our staff to continue distribute our quality products to guest.
Looking forward to welcoming you back soon.
Best regards,
Pimporn S.
Collin Christmas
Romantic
9.7
/10
Reviewed 343 week(s) ago
There's not much more I can say other than this is the third time I have stayed at Oakwood and it just keeps getting better.
2 people find it helpful
Thani
Family
9.7
/10
Reviewed 370 week(s) ago
Room was amazing, quite and privacy, heart of Bangkok in thonglor, very nice and friendly staffs, many restaurant and cafe near by the hotel!
2 people find it helpful
Bombi B.
10.0
/10
Reviewed 462 week(s) ago
Location is immaculate! So grateful to have picked this hotel.
2 people find it helpful
ph
pornvenus h.
Romantic
9.7
/10
Reviewed 478 week(s) ago
Book a room full but was upgraded to a one bedroom apartment very wide.
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1 people find it helpful
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