Clean, beautiful property. Helpful staff.

We were forced to book this hotel last minute due to a cancelled flight and no other options. It was incredibly expensive and not worth the cost. The hotel is very old and outdated and the wifi does not work. We were able to check in late and the room was clean but I would not stay there again for that price. Definitely taking advantage of low inventory on the island

Un séjour de 7 nuits. Un endroit fantastique avec un personnel dévoué, des déjeuner fantastique. Une vue de notre cambre et du restaurant incroyable sur funchal. Nous recommandons fortement.

Clean room , staff in hotel good, staff in montanha restaurant terrible

Great breakfast and outstanding view from our room over Funchal.

The hotel was clean with great amenities and a wonderful daily breakfast with many options. The staff was lovely and helpful. There was construction going on at the time so that was a bit noisy, but was not a hindrance. I would stay there again.

Really great property with amazing views of the bay! Friendly staff too! Shuttle service limited due to maintenance

Lovely staff. Great location and superb views.

The property was great. The ocean view fro the balcony was beautiful. The staff was friendly l, and helpful.The property was very clean.

Very accommodating staff and wonderful facilities.

4th time we have stayed. Always a pleasure, very relaxed atmosphere, nice food, lovely rooms, panoramic tower, and very attentive staff.

Amazing view from the room!

Pros: Clean, polite & helpful staff especially the lovely lady on reception who is very helpful,wonderful views from my sea view room, good sized room, overall good value for money. Cons: the hotel restaurant is very expensive & the food quality average. Far from the centre of Funchal but a shuttle bus provided & there is a public bus stop outside the hotel entrance which takes you into Funchal. There are no restaurants or shops in the local vicinity you can walk to.

Lovely old fashioned hotel service. Rooms cleaned daily, excellent restaurant that gave huge portions. Most of all I loved my sea view

Great location, amazing view over Funchal. Friendly staff, nice and clean rooms

It was a short visit. Therefore, i did not get to use all facilities, like, the 'swimming pool'. Staff were very helpful at the cafetaria and reception. They spoke english. I will surely recommend.

Friendly and helpful staff

We had a bay view room in the new block and it was lovely. Beautiful room with stunning views.

Spectacular views. Disadvantage- distance from main town

The staff was excellent especially Luis!, Thelma and Veronica at the front desk . Water in the room is the only suggestion and perhaps a few more shuttle times during the day if guests request.