The staff were wonderful and the hotel was impeccable. All amenities were extremely thoughtful.

This is easily one of the most beautiful and special hotels I’ve ever stayed in! It was like staying in a palace and the location in Bellagio couldn’t be more perfect!

Villa Serbelloni is exceptional. I’ve stayed in many hotels around the world and this ranks at the top for location, style and service. We really enjoyed our time there and will return again someday.

The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.

We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!

Beautiful hotel with exceptional service

Very secure

The property needs an iron and iron board.

Fabulous hotel in bellagio.

Great property, terrible staff. We’ve traveled the world and stayed at 5* hotels, never have staff been so unpleasant at every turn.

Everything was amazing! Hotel is beautiful and the staff is so warm and welcoming. Daniel took special care of us every evening making our hotel stay magical. Grazie!

The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence

Absolutely beautiful hotel in a beautiful location. Everything about our stay was top notch.

Underwhelming experience This is undeniably a beautiful property with decent rooms and a great location. However, for a hotel in this price range, the services felt surprisingly stingy. Basic comforts—such as bottled water, in-room coffee, and even certain facilities—were either limited or charged at an extra cost. Breakfast, while of good quality, was minimal in selection and portion size. At a luxury hotel, one expects a sense of generosity and hospitality; instead, I often felt nickel-and-dimed. For the rates charged, the overall value for money is questionable. A hotel of this caliber should focus less on cutting corners and more on delivering the level of service its guests are paying for.” Do not recommend , overall .

Wonderful hotel and staff, loved our stay.

This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at.

The property was beautiful, especially the outside and the pool area. The interior left me wanting more.

Great hotel!

What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.

Beautiful hotel, excellent service, and an unforgettable stay.