Hotel is in a fantastic old building which is really good. However directions are poor. Staff are rude or stupid and in some cases both. This was an expensive treat for us and I do not expect to get sneered at for staying in a standard room. You have to select your 30 mins breakfast slot on arrival and by the way 2 of the slots were fully booked when we checked in 15 mins after checking started. This is the sort of service I expect in a 80euro a night b and b not a 4 star hotel. You cannot reserve parking in advance which is fine. Its first come first served. Which is fine. But when we arrive in a two thirds empty car park I dont expect to be asked to move as the spaces were booked by people who were out for the day. As they clearly had booked. Breakfast was slow service and we ordered 2 hot dished which came 15 mins apart and one had to be sent back to be reheated. There was no restaurant at dinner. Not worth the standard room fee.

The Parador was very nice, neat and near the ocean and bay area. Beautifull views. I loved the place.

Public areas had a nice castle look. Our room had a lovey view. Breakfast was good, especially sitting in the courtyard. The hotel location is great for exploring the historic town and walls. Hotel parking was tight, but much better than dragging cases up the hill from the public parking (which was very full). I had an issue with my car, which involved calling a mechanic (who spoke no english). The reception staff were very helpful communicating with him for me.

The hotel is beautiful - has such a rich history. The view from the room was exquisite. The room was spacious, although some areas could use some fresh paint or touching up. The bathroom is nice. Hotel bar closed 30 minutes earlier than listed online. But overall pleased with my stay.

Beautiful architecture and views

The castle itself is lovely, but the rooms are very dated. My bed was pretty hard, even for someone like me that likes a firm mattress. The AC worked great, and the shower was very good. No bidet. Rooms are small, which is to be expected. The service was hit and miss. People are not warm, mostly courteous enough. For the cost, I expected more. Overall, would not stay again.

The hotel is in an excellent location with a lovely view across the estuary of the river. The hotel has been converted from an historic fortress which gives it a very unique charm. The staff were very welcoming and helpful in making arrangement for restaurants and taxis. There was a wide variety of choices of food for the breakfast. We had a very enjoyable stay and would go back.

Lovely setting , good breakfast , rooms cool in the heat

Awesome place

Lovely castle hotel overlooking the sea and harbour, right at the top of the old town. Excellent comfortable bedrooms with lovely bathrooms and excellent shower. Superb breakfast with eggs cooked to order. Really helpful friendly staff at reception and in the cafeteria and breakfast room. Oh and there are some rather special Rubens tapestries and other amazing antiques in this ancient and venerable building!

It was mediocre

Delightful property in a wonderful location. Room was cozy, but nicely appointed. The gentleman at the front desk was superb.

We had an unforgettable,.once-in-a-lifetime experience!

breakfast was good but it is disappointing they do not offer any dining alternative, only a very simple "cafeteria" with few deserts and drinks closing at 10pm... this is a hotel to sleep only

Experience of staying in a parador is a privilege. Breakfast selection was excellent and staff were really helpful. Room was spacious with an amazing view. Location in the heart of the medieval quarter was memorable.

Fantastic

Everything was great

Beautiful property, has so much character and perfectly situated for walking into the old town, restaurants and bars. The reception team were so welcoming and helpful, would definitely recommend.

A really nice place to stay, very relaxing atmosphere only a quick visit, but well worth seeing, good hotel.

A magical place - loved staying in a castle!!