The hotel is a little hard to find but once there you won’t be disappointed.
The rooms are great, the staff even better, and is only let down by its mediocre breakfast. Cold eggs and sausages and limited variety.
The hotel staff went out of their way to assist us , as Alitalia had lost our bags. We arrived with very little personal possessions.
Next day the staff called Madrid airport numerous times to chase our bags, gave us a later checkout and offered extra nights at the same rate if we needed to wait for our bags.
What a great bunch of people.
Thank you so much!!