The hotel is very close to train station. The room is up at 2nd level with no lift. Bring small big and light luggage for easy access.

Stayed for 3 nights. Room was adequate but window didn't seem to shut fully causing outside noise and keeping us awake. Hotel location was convenient for main attractions, however did feel a little unsafe later at night.

L’air climatisée ne fonctionnait pas dans notre chambre. Nous avons avisé le 1er soir mais on a dû attendre au lendemain pour se faire dire que l’entretien avait été fait sur l’AC mais qu’il devait y avoir un problème donc on nous a changé de chambre pour la 2e nuit. Il fait chaud en général dans les espaces communs de cet hôtel. Ce matin au déjeuner nous avons croisé un homme avec la clé de notre 1ere chambre !!! Qui nous laisse croire qu’ils ont assigné la chambre super chaude à quelqu’un d’autre sans vraiment corriger le problème !

Convenient location for transportation around city & to the airport. Good room. However not the best area in Genoa for dining/drinking/ sightseeing etc.

The location near the central train station is one of the best reasons to stay here. Also, the breakfast buffet was reasonably priced, and I guess this is an Italian thing, but it was excellent. Coffee is always great, food choices are the standard fair when in Italy. Very fresh. Our only complaint was we were on the first floor near the buffet prep station. It was a loud wake up call each morning. Of course the first morning we did not notice as we were up before dawn, getting acclimated to the time change. Last complaint was the impossible small shower. I’m not a large man, but I could barely move without turning off the water or worse changing the temperature. Oh well it’s an Italian thing I guess. Overall a good hotel, stay on floor 2 or higher. Hard to beat the price we paid.

Hotel location is convenient, room was clean, breakfast was good, staff were efficient and friendly. Room was comfortable but dark ; shower is extremely small.

Andrea was very helpful during checkin.

The staff was very nice and helpful. Breakfast was good. Public areas had nice character. However, the room (111 given) was quite disappointing for me as was not what I expected based on Expedia room information and especially photos.

Good location.

Staff was awesome. Breakfast was great, It's time to change the rug in the room not too clean looking and very old.

Clean room, the staf is very helpful.

We had heavy luggage as are also going skiing, so the location of HNN right near Principe Train Station & Flixbus stop was a big factor. But it's also an easy walk to all of the old town & the waterfront. When staying in hotels we always like option of a good breakfast included: HNN provides a very good one, with a variety of savoury, sweet, good pastries & cake, unlimited proper coffee, tea, juice, eggs etc. Reception staff v helpful, easy checking, stored our luggage pre & post check-in and checkout.

Hotel was really clean and tidy and ideally located to explore the delights of Genoa. Plenty of facilities nearby. Breakfast is worth it and there is something for everyone. Ask for milk for the room for your coffee!

Clean room. Friendly stff

Good location.

Great breakfast and coffee

Very nice room and location

Staff was excellent. Room available early. Room was good. Breakfast was excellent. 5 minutes from train station. 20 minutes to old town and water front.

Nice place, excellent service.

Air con was broken, no settings worked Without aircon room was cold with not enough blankets. Every hour or so noise from an aircon or some compressor came through the window.