Friendly reception, I got a free upgrade on my room. Bed is pretty comfy. For its price and availability I think it is a nice place, if your expectations are not luxury hotel. This place is more like a house type hotel.

The hotel was nice. It work for our stay in London. Close to Hammersmith Tube Station with easy access into the city center. There was a slight odor in the room when we arrived, like wet but after we aired the room out the first day it was not noticeable. The staff was very helpful and the beds were comfortable.

Everything was excellent!

We loved staying here, it was perfect as a launch pad into London itself. Numerous dining options to choose from within a short stroll. We found the area quiet and peaceful. Lovely family owned property with staff only to eager to help with anything.

No elevator and no air conditioning. Rooms are small and small windows for ventilation.

No at all happy as i am covered head to toe in bed bug bites.

We had a great stay and would definitely stay again! Anna greeted us at check in and was so kind. We were very early for check in but she expedited getting our rooms ready so we could get in after a long journey. The rooms were nice, clean and quiet! Beds were very comfortable. Absolutely no complaints!

A good property in a lovely area. Ideal for taking the tube into London. Custom service was excellent. The room was clean and while small by American standards it was nice. No air conditioning, but windows open and a fan is provided.

Functional hotel. Convenient for Hammersmith tube. Bathroom small. Overall it was functional.

This is a great find. The location is great, near Hammersmith station and lots of restaurants and shops around. The staff were incredibly helpful and very kind. A really good find - clean, safe and budget friendly.

Incredible

The beds were a bit wobbly but, for the price you can't complain. We booked months in advance so did not know there would be a heat wave. The room was boiling all night. The fan worked but was noisy. Again, not a complaint, just worth considering when booking.

Very clean. Very convenient for local transport. Lots of places nearby to eat. Upper floors have very steep, narrow stairs so not suitable for anyone with mobility issues.

I spent couple nights with my family (2+2), we really enjoyed the time at the facility, all was clean, updated and people was kind. Location is great, five minutes walking to underground and many other places like restaurants close by. I’ll definitely book in again if returning to London.

Lovely hotel, friendly and helpful owners, great location, would definitely recommend!

Nice Building in a per location. Lots of stairs to get to rooms.

A great stay! The owner was very friendly and helpful with recommendations. He pointed out a great restaurant nearby which had great prices and variety. The location was quiet and easy access to the Metro. The place itself was behind a gate and had everything we needed for a nice stay. They provided tea and biscuits in the morning. My only complaint is we were on the top floor and the room was hot. We had to open the window to cool down the room and this was in May when it was only in the 60’s. But the charm and location of the facility earned a 5-star.

Clean room and well located. Friendly staff. Rooms are small with everything we needed on a budget.

What a wonderful place to stay and area to stay in! I did not want to stay in a holiday inn so we picked this quaint place with character. Everyone there was helpful and friendly. Our room was up 3 floors and there is no elevator. If you have mobility issues I would definitely ask for a room on a lower floor. I loved our top floor room. There's a skylight in the bathroom giving natural light. The shower had amazing pressure. There's a desk with a big mirror in the main room to do makeup. A hair dryer is in the room. We had a full bed and twin, the twin was in an alcove which gave my daughter privacy to chat with her friends when I went to bed. There are outlets everywhere with USB ports to plug your charger in. This was so convenient. There is tea, sugar, milk, instant coffee and a couple pairs of cookies for your mornings and a mini fridge. The window opens for fresh air. The hotel is in a residential neighborhood 2 blocks from the start of a shopping area. We walked to the mall, Primark, Starbucks, super drug, Boots, a Laundromat, several restaurants and pubs. The underground was a 6 minute walk -Hammersmith station, and is one of the stops on the Piccadilly line from Heathrow. Saving much money if you are budget conscious and know at least a little about a subway system. Having the subway so close made it easier to get to the middle of London and all the sights. It was perfect!

I asked for a room that would be accessible with the least amount of stairs and was given a room on the first floor. The room was clean and comfortable. It was a small room which is the norm for London hotels. Well located to restaurants and the tube.