Having a lot of family in Cancun/ Chetumal area we travel with them all the time and I was there for one night. The floors were very dirty, there were two used/stained towels when we arrived, that we didn’t care for put them to the side and during check out I was charged $100 Mexican pesos for the towel. There was also a lot of grime on the tub in the bathroom. You get what you pay for, but cleaning could have been better. The girl during checkout was not friendly, everything was fine and I wanted to come back but terrible experience checking out starting with the front desk employee that I will not recommend.