Rooms were clean and comfortable. Location was great. Breakfast is worth skipping though.

Great location. Very comfortable.

Great location for touring Palermo city

Wonderful location just steps from the Quinto Canto streets and easy walking distance to everything that you likely want to see in Palermo. Room was fine - nothing special, but overall clean. View was to interior courtyard, so not much to see. I felt safe which was important to me, and loved being in the heart of the old city.

The room was very comfortable and the shower twice the size of the usual in Europe. It was quiet with interior courtyards which made for a relaxing stay. It is easy to find at the intersection of Palarmo's main streets and surrounded by restaurants and stops.

Clean room very helpful staff the room was very quiet! The location was great and the spa was wonderful very professional and pleasant staff

Clean, nice and quiet room. Friendly and helpful staff.

The room was spotless and the staff was attentive to our needs. They were very helpful whenever we asked questions.

Great location

Great place, great location

Hotel is old and in need of repair and cleaning. Room was clean but evidence of mold above shower head. Mattresses are memory foam with memory beyond useful wear. Breakfast was very disappointing. Location was excellent.

Old property that is very quaint and unique. Perfect for a stay in the heart of the historic district. The staff is VERY friendly and accommodating. I would definitely return!

Convenient location for tourists. Breakfast was nice and the seating area was lovely. Nice enough and quiet in our room for being in a busy area. Strange balcony in the middle of our room however it may just be due to the building shape.

Really cool hotel with an excellent restaurant. Outside the hotel is very busy with tourists and restaurants but the room was quiet with minimal outside noise

Excellent central location. However, although the hotel arranged airport taxi transfer, the taxi refused to take us up to the hotel and dropped us off about 200 yds away with 3 heavy suitcases to pull through static hindering crowds yet charged us €70. One suitcase wheel snapped ff on the uneven paths & high pavements. The rooms were cramped but clean. There was no shower gel provided, only minimal hand wash. Although there was a kettle, only 2 paper cups & 2 teabags were provided which were not replaced when used unless specifically requested. There was no complimentary water supplied neither on arrival nor during the stay. We booked 2 rooms for our family but were positioned some distance apart and on separate floors. Overall a strange set up for a hotel establishment and not particularly welcoming nor comfortable. I would not stay again.

Prime attention. Excellent location. Good breakfast. A Real Pallazzo

Very difficult to get to by car. This was not noted in the original ad at least we did not notice it.

Rooms are closets Great location

The location cannot be beat. Walkable every where. The hotel is OK. It gets the job done but it does feel dated. We booked the family suite and it was literally an apartment with 2 bedrooms, living room and family room. Larger than a lot of apartments in USA for sure. Overall good, but know what to expect.

An interesting old building which must have been a palazzo in the past. Very conveniently situated. The whole stay was, however, marred for us by the main lift in the property ( the only one up to the first floor, which could otherwise only be reached up 2 long flights of marble steps) being out of order for the entire week, making things very difficult for my 88-year old mother, as our bedrooms were on the second floor.