Quest Caroline Springs

Explore Quest Caroline Springs
8.2
Very Good
From 628 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.2

Service and Facilites

8.2

Traveller Reviews Quest Caroline Springs

Number of reviews per page
20
40
Top reviews
Razia
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

amazing locations, lots of good restaurants and mall very close by. the laundry room was very slow with only one machine working. we went to mall and had our clothes washed there
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good
MOHAMMAD RAFIUR
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.
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Maria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

all good
David
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Helpful staff
Amanda
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had booked a King room to accommodate myself, my husband, and our infant son, and I had confirmed this preference twice before arrival. However, at check‑in we were given a Queen room and told the only available King room had a faulty AC, which wasn’t suitable in the summer heat. Had I known this prior I would have cancelled my booking. The manager kindly offered a complimentary King‑single rollaway bed for my husband, along with some beverages, which we appreciated. After checking in, we discovered the hot water wasn’t working. Exhausted and hungry from a 10‑hour drive, we quickly showered in cold water before heading out to eat before the restaurants closed. Despite reporting the issue twice, the hot water wasn’t fixed until the following afternoon. Overall, our stay was decent. The location near shops and restaurants was very convenient, and the staff were sweet and helpful despite the issues we experienced.
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Winny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room. Very convenient location - close to supermarket and cafés. Could conveniently cook in our studio apartment. Professional and Helpful staff.
Runice
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Super! Great Stay! Friendly staff.
Mel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Josie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were great and very helpful and attentive to our needs.
Jagtar
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good
Ashnika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Junroe
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It’s a very convenient hotel but its too loud with cars every night
jonathon
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Close to Calder Park race track. Food and shopping very close
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room is very clean, cozy and comfortable. It is so quiet yet is close to so many restaurants and mall food court. We really love our stay at the hotel. It has very convenient locationb and fast Internet with parking downstairs. Highly recommend this hotel. We had a late check-in due to flight disruption. The night manager was super fast and friendly checking us in and also very informative. The overall service was best in class. Great location and hotel super fast
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Evangeline
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location and staff.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Friendly and welcoming staff. Nice clean and comfortable rooms.
elmer
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All up good service and quick signin
sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean comfortable room great customer service
Leigh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
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Number of reviews per page
20
40