The service was excellent, with friendly, English-speaking staff. There's also a shuttle bus that goes directly to Narita Airport, so you don't have to lug your luggage to the station. 😁

The staff warm and friendly. Room bit old but clean and cozy. This hotel provide shuttle bus to airport which is very convenience.

I was travelling with 2 kids. I booked a double bed room. Staying at this hotel was over expectation. The room was classic look but spacious, not a typical hotel in Japan. The location is great, just next to Narita station and 15 minutes walk to Shinsoji temple. The one that amazed me was the staff ability to speak English.

traveler ... this hotel is highly recommended .... for a fairly cheap budget because it is around Narita airport, with a position to Narita station just walking distance so it can be a starting point to explore Narita and close to the airport, oh yes 1 more thing that is advantageous this hotel provides a shuttle bus facility from and to Narita airport starting at 7 am with a room with full facilities and quite large for 2 people, like other 4 star hotels even though Narita U City is only a 3 star hotel .. .. nice hotel

Good location in a small town near the train station and free parking.

Arigato gozaimas for the service and the gift to my child.

There is a free airport shuttle

The hotel staff is very friendly and helpful! There is a smoking room, the hotel is clean, the location is very good for those who want to go to Narita airport. And the best thing is there is a FREE shuttle bus service to the airport!

This hotel is really good in my opinion. Cheap, nice rooms, good service, can pick up and drop off to and from Narita airport. Great recommendation. Clean rooms

The staff is very amazing and the room also great, clean, and complete. The hotel had a bus to Narita Airport for free 🤩.

Great, nice and clean hotel close to the airport.

Lumayan ok thx banget dekat dengan stasiun kereta.

Ada shuttle antar jemput bandara, start jam 7 dari hotel. Pelayan-nya sangat pandai bahasa Inggris jadi mudah. Recommended.

Hotel strategis dekat dengan stasiun kereta JR. Staff semua ramah, ada shuttle bus di jam tertentu dan gratis, dekat hotel ada penjual makanan, Family Mart dan lain-lain. Kebersihan juga bagus, tetapi kalau hotelnya memang bangunan lama. Tapi okelah dengan harganya, worth it.

We expected the room was small instead. Good hospitality. Very clean and nice room. Near to train station and convenience store. Good hotel to transit.

Great service from the staff. They help us to change to room to smoking room during check in. The room is also bigger than most hotel in Tokyo.

Great experience for hotel. Room’s quite big, compare to hotel in Tokyo. Staff is very polite and helpful. There’s 2 station near Hotel, Keisei and JR. If you have early flight in the morning, you should consider took taxi to the station or direct to Narita airport. Because the elevator to Jr station start operate on 6AM. Otherwise you should take manual stairs if you want to go to the station.

Nice hotel and in dendat with the station the atmosphere of the city is also very comfortable and very quiet recommended.

Very comfortable, the city atmosphere is also very comfortable, just recommended.

Old hotel but still good. Near JR stn. But from keisei stn. 10 min walk. Good for stay before go to the airport.