Perfect hotel, location great, friendly staff

Wonderful hotel, large spacious room, lobby has a magnificent Koi pond, the kids loved it. Pool and hot tub are great. Perfect location for downtown Victoria. Easy walking distance to everything you want to see and need. Would definitely stay here again.

The room was spacious, in a great location, and beautifully furnished. It had everything you might need during your vacation. Cons: The TVs are not smart TVs, so there is no YouTube or Netflix access. The rooms also do not provide complimentary water bottles, and the bathroom did not have a fan. I noticed a couple of silverfish bugs on the kitchen hard floor. Overall, the room was clean, but I’m not sure whether the insects came from outside while the window was open or from the flooring area.

Love the koi fish pond! The unique room layout was awesome - made you feel like you were at home. We had the preferred view suite. The rooftop garden was lovely to sit in after a day of walking and sightseeing! Would go back again!

Couldn't ask for anything better, perfect location and excellent hotel all around, nice pool and hot tub, love the fireside smore set up on rooftop, just perfect for us

Location is always key and love the spacious room

Magnifique hôtel, très bien situé dans Victoria. Tout était parfait, belle grande chambre avec un petit coin cuisine. Belle piscine. Stationnement disponible et tout pouvait se faire à pied de l’hôtel.

Bike rentals, cafe, and lobby were stand out amenities to have on site. Thank you for a lovely visit, we enjoy staying at park side when we’re in Victoria.

Such a beautiful place to stay! The amenities were wonderful. I highly recommend joining the float soundbath if you can. An incredibly healing and blissful experience. The cafe was also great. I had dinner and breakfast there and enjoyed both. Even more than the food all of the staff there were so kind. Special thanks to Olivia! I highly recommend all around and look forward to visiting again.

Amazing hotel, guest services perfect, very lovely hotel, spacious, great location

Overall we had a great stay. Staff were very helpful, location was perfect for accessing downtown and Beacon Hill Park. Bathroom lighting could of been better.

We had a wonderful trip with the kids and our parents thanks to the comfortable and spacious accommodation. We’ll definitely come back again next time! 😊

We enjoyed or stay, but the pillows are too soft so we couldn’t sleep well The fishpond were very fun for the kids. The Parkside view was very nice. It was close to Empress Hotel.

Great location. Comfy bed.

Staff, cleanliness and location are all excellent.

The location is great! Also, the room is clean and great amenities.

Excellent facilities and amenities

Clean and comfortable hotel! Super helpful having a second bathroom in the kitchenette suite

This is a must stay hotel! Roomy like a condo with all the hotel amenities.

What a beautiful experience. The staff was wonderful and knowledgeable. The gardens and ponds were stunning and very hard to leave behind! The hot tub and pool area was pristine and I loved having a kitchen. Thank.you for such a wonderful stay!!