Overall Ratings & Reviews Hilton Garden Inn Birmingham/Trussville

This was perfect.

Very nice

Key wouldn't work, had to go back to desk to get another room. New room wasn't that great - air conditioning too loud, garbage truck outside (? at midnight), shower control was very tight. This hotel's best years were 25 years ago.

Clean and comfortable beds Breakfast was good.

Staff was not friendly or personable at all. I could have checked in with a kiosk and had a more personable experience

We needed the room because of a early flight out of Birmingham the next morning. Upon arrival and entering the bathroom a roach came out of the sink. There were long hairs on the wall in the shower. I would stay here again. The beds were comfortable.

nice place, great mexican restaurant next door

Expensive breakfast. For in hotel and room. Mildew odor. Fridge did not cool. Pool closed

We enjoyed our stay at the Hilton Garden Inn. Everything was clean, the staff was very friendly and helpful, and it is in a very good location with plenty of dining choices. The hotel restaurant is also a great place to eat. I highly recommend this for a place to stay in this area.

Breakfast was supposed to be included, but it was not.

Might just need a little TLC from the maintenance department.

Convenient to our event location.

Great location

Great comfortable stay

The lobby area with coffee is very convenient.

The location is great! Staff friendly, good elevators. I would like to see breakfast included like the Hampton Inn nearby that I stayed in previously. The breakfast is too expensive so I went to Waffle house and saved $5 for each person.

Property was good. Service was good. Would definitely stay there again.

So friendly, so clean, a quick but very pleasant stay.

Easy shuttle service and the drivers were great. The hotel needs a lot of maintenance ie paint, wall repairs. Several issues with our room that were addressed with staff “Sorry, we can move you “. Front desk staff seemed disinterested in finding any other solutions.