This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.

The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better

Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.

Nice but dated

It was probably a nice place to stay years ago but now it is old, not a good maintenance. The door under the sink in the bathroom really need to be replaced. Probably a nice place for family and kids but unfortunately not for us. I should read more about the description before booking. This is only my mistake.

Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!

Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.

an excellent place, but a lot of kids, the people at the lobby very thoughtful, especially Raquel.

The property infrastructures are very used and not so much clean. In term is restaurants the capacity is not porpotional to the needs. Food was not enough at dinner. The breakfast needed to wait to get a seat and the lack of options for a 4 star hotel.

To big, lobby bar closes early, Couple sleep on separate beds. 👎

Very picturesque but a bit clostrifobic a couple of days would be enough

The hotel has no double bed, the guests have to manage to move the furniture, if you want join the beds. The room furniture has poor quality. The hotel has no staff to help with the luggage. No free parking around the hotel. Breakfast is nice.

Suite w/ 1 bdr provided enough space for us (and enough crawling opportunity to our toddler). Beach is really close, good 0-3 yrs playroom, four pools (the external ones are chilly before noon). If I could rebook then would not choose the breakfast option (as it is pretty mediocre), rather buy quality ingredients at the supermercado (5 mins walking distance) and prepared by myself. A pool bar would be good (now you have to go in from the pools to the a/c-ed lobby). Staff was really helpful (and although due to the young age of our kids we not really could use the service of the animators, they seemed to be great).

Hotel property and area is beautiful. Resort pool and amenities are nice, rooms are a little dated and beds uncomfortable

Visited off season so the local area was very quiet and little was open. Hotel and indoor pool were great for just a few day relaxing away from the crowds. Staff were a little grumpy. WiFi was terrible and unusable.

Staff needs training Leaking roof in halls ways Pool deck in terrible condition...shows it’s age

Poor customer service at checking in, staff poorly trained. Large rooms, great view!!!! but with terrible mattresses...very outdated. Restaurant with good service but poor quality in food. Poor selection (only two dishes available). Even off season a 4 star hotel should be two steps up from a 2 star hotel

Not terrible, but the price is too high for the facilities and the overall service.

If you dont have a child, dont stay here. All the hotel is full of entertainment such as swimming pool, sauna, gym, etc. But you cant use because kids are everywhere playing, yelling and running all over the place. If you want some peace, be away from this hotel.

Nice condo hotel, but not a 5 star. OK views. Average furnishings in living room, but terrible in bedroom - two twin beds pushed together to form a king, but not with king sheets. No coffee maker in room. No washer/drier. Limited cooking utensils. Hotel is dead in the off-season and limited entertainment unless you are in one of their all-inclusive French groups. Wouldn't go back.