Staff Property is amazing location,close to restaurants and shops, unfortunately not enough parking, the pool is nice but too small for the amount of guests with very small area around so not enough long chairs people are on top of each other Staff was very pleasant, rooms are nice we just had issues with Ants.

The daily entertainment was very good. Breakfast and food overall at the complex was okay.

The apartment slept 4 (there were2 of us), but we were only given 2 bath and one hand towel. Sofa needed replacing as cover cracked and split. Lift doesn’t work in the rain. Male (manager?) on reception told me to go on line to order takeaway from any site although we found out the restaurant had a take away menu. Large space for 2.

Great amenities. Let down by the fact the lift was out of service the whole time I was there, limiting myself due to my disability making me bound to my room for a lot of the stay which was dissapointing.

Plus points: Great staff, good facilities and nice room with a comfortable bed and fabulous sea views. Super shower with plenty of hot water. Quiet at night. Breakfast was great and much better than expected, with lots of hot and cold options. Less good points: the lift was broken down for the entirety of our stay (10 nights). Fortunately, our room was on a medium level and we are pretty fit, so it wasn’t too bad for us, but for people higher up and especially old folk it could be a nightmare. The resort is built on a mountain side, as is much of Puerto Rico and is not really suitable for people with impaired mobility. cold options.

Great complex and location BUT funicular out of service for 2 weeks of my stay and despite having 187 steps to the apartment there was no real apology or additional help. Some people with health issues had to move and pay again for alternative accommodation! Was disappointed by response from management

Excellent location spotless hotel with stunning views will definately stay again one of my favourite stays in Puerto Rico.

food excellent variety , offered a chance to take a paid upgrade which was accepted . staff and fellow guest friendly and easy to connect with . Location is amazing for sea views and vehicle access to the island . Within easy walking distance of 2 really good beaches which are served by numerous cafes and various water sports

Room was clean and well equipped. Pool tiles on the floor were broken in various areas. Cleaning only once every five days. Magda on reception was amazing and always helpful absolute credit to this business. Hotel is the perfect location for both Amadores and Puerto Rico.

We were on half board basis and we made a huge mistake because food was terrible. We had only 1 breakfast and 1 dinner and all other days we had to eat somewhere else. The lift wasn't working on our first day.It seems the lift is always the problem there. Apartments has a lot of stairs which is a big problem especially when your apartments are at the top of hill.The young lady at the reception wasn't nice with us at all.She actually was very rude with us and she didn't want to listen about any our complaints.We were asked to pay extras for 24 and 25/12 evening meals but as the food was terrible we refused to pay all extras. Apartments overall are nice and has everything what you need. Sofa bed was terrible, my son wasn't sleeping at the night time at all.The bed for our son wasn't prepared even. Also was very noisy but we don't mind it. The place wasn't for us at all.We had been before in so many lovely places in Gran Canaria but this apartments were the worst place we had ever been.

Not bad, but could be better service at the hotel!

The accommodation is lovely but location is very difficult to get to especially if you’re elderly or disabled.

the hotel in general was very nice, considering it a time share place, the pool needed alot of attention, tiles and grout missing, the entrace to the baby pool was sealed off ?, the rooms nice and tidy, shame you dont get the cleaners every day

It was lovely and I’ve stayed there year after year when I return to Puerto Rico because of how satisfied I’ve been- however this year to my disappointment, I feel it has gone downhill- cleaning every 5 days only and on on occasion I had a migraine so stayed in apartment for the day and cleaners could not come in- we missed our slot and cleaners did not return for the remainder of our stay- when we requested next day for our apartment to be cleaned we were told at reception that is the risk you take!!! Not acceptable for the price we paid- we could have stayed in any 5 star hotel on the island for same price- we chose here because it was always reliable, clean and friendly staff. We always arrive in late so would receive a welcome pack of bread water and milk- with tea and coffee sachets- that is no longer the case. The staff in the restaurant and bar were so friendly and brilliant to deal with as too were James and Dave in entertainment- an asset to the team!! However, the staff at reception, one in particular was extremely rude and almost went out of his way to disoblige- a sargeant major attitude. I could go on…. On short, Bahia Blanca has lost its appeal and reasons I have always returned. For that reason I won’t be back

Well kept, good location, nice views friendly

It was great to go back after all this time and find the hotel had kept up the great standards. The staff as always where extremely friendly and helpful. Especially Victor who helped with our transfers and the printing of all our documents. We had a great time and are looking forward to returning when we can. Thank you

Lovely hotel and view. Still not recieved my reward night stamps yet though unfortunately

All Fabulous but l have muscle trouble with leg so steps difficult down and up from apartment and to lift but throughly enjoyable stap so so quiet xxxxxx

A great 3 star option- with beautiful views a lovely warm pool and clean comfortable living space. A bit misleading as there was no working spa or tennis court and no kids playground (just a wooden house by the pool holding some pool toys) . The lift was broken for 5/7 days and no matter which room you book there are a lot of stairs. Which is probably common for most hotels as they are built on steep inclines. The balcony of our room was beautiful but we couldn’t use it as the bars were very wide and our kids safety would be in jeopardy (6 months and 2 years). Reception was kind and helpful- helped arrange hire cars, info on buses, booked taxis with baby seats for us. Own kitchen was amazing. For good coffee head to Morgan mal. Close walk to 2 beaches- supermarket on site (limited for a full shop).

Cleaning was very bad and the service wasn't good either, but the view was stunning and the location was good. Also the hotel was quiet and not too crowdy