The hotel exceeded our expectations. All the staff was very helpful and friendly and very welcoming. We even had friends who couldn’t find a room and they helped us get them a room the same day. Not to mention their restaurant has amazing food with great taste. As well as their bar. It provided a lot of options with great flavors. Would definitely stay here again if and when I travel to Poland.

Staffs are nice and professional. The room hasn’t heated up as air conditioner is broken. They plan to fit a new system in Dec. Why they didn’t do it before winter came, strange decision making process. Bring your heater or thick PJ until Dec!

We stay only 1 night , for early morning light to London. Possibility to leave the car for a few days (paid, of course) and transport to and from the airport. Clean quiet accomodation.

Lovely breakfast. Excellent staff, kind and friendly attitude across the board starting with the minibus driver, reception staff, cleaning staff and restaurant staff. Thank you

It’s convenient and nice, new renovations in lobby and restaurant are appreciated I’ve been visiting this hotel for over 15 years It’s increased triple what I used to pay… the cost in the last 3 years is crazy …that’s the only problem.

Heater didn’t work. Property is close to airport. Clean room. Had what I needed for a one-night stay

Very average hotel and too expensive for the conditions it offers.

nice

Close to airport

Great hotel, great customer service, AAAAAAA

Friendly and helpful staff. The hotel facilities were as expected

Very friendly staff. Clean rooms, tasty meals. Convenient transfer to the airport. Perfect for overnight before the flight. Thanks)

Very friendly staff, hotel is close to airport

The service was very good

Vegetarian menus and vegan meals ! Good restaurant I had a great stay.. nice linens and clean room.

Nothing unique. It';s a good hotel to spend one night before a flight.

Hotel close to the airport, very convenient for the early departure. Breakfast got a lot of choice and made with premium products. The down sides are; the aircond is a bit noisy and the mattress is way too soft wondering if it was not just a foam instead of a matress.

THIS HOTEL IS CONVENIENT AND THE STAFF IS ALWAYS SO ACCOMMODATING AND KIND. I NOTICED THIS TRIP, THAT THE BATHROOOM WAS NOT CLEANED WELL. HAIRS LEFT AND URINE SMELL..THIS IS THE FIRST TIME I EXPERIENCED THIS. USUALLY FINE..ONE OTHER PROBLEM WAS THE REFRIGERATOR WAS NOT WORKING AT ALL AND I ASKED THE DESK AND THEY SEEMED TO KNOW THE REFRIGERATORS WERE NOT MAINTAINED. ..AND I NEEDED IT

It’s basic but it’s good and convenient and has a good restaurant and airport shuttle

Stayed for one night last week as I was in transit. Very convient to get from/to Katowice Airport as they provide free shuttle. Arrived late in the evening and Monika, the reception staff member working was very helpful