Spa Dinner&breakfast

We enjoyed our overall stay in this traditional onsen inn. The lady who showed us to our room and explained how to make use of the onsen was very kind and helpful. Dinner was a special experience as was the Japanese breakfast. Our servers were attentive and very polite. It was helpful how they explained the dishes to us. I’m afraid, however, that the lady who intercepted us upon arrival was not so charming. Her attitude was rather brusque as she demanded us to face the camera without explaining that it was a thermometer. In fact, the front desk check in experience was below the standard of service one would expect at this price point.

Not easy to find the place as the sign is not obvious.

We had a great stay at Tocen! Great service at the hotel and it was a very comfortable stay.

Beautiful old inn. Antiques in each of the rooms. Loved the ofuro and the chair massager in the room. Very helpful staff. Good English support. Very close to the shopping area of the town.

Staff was amazing and friendly! The town had so much to offer for a mini trip away!

こちらのお宿にずっと泊まりたくてイギリスから伺いました。希望の部屋風呂つきのお部屋はすでにいっぱいだったのですが、貸切温泉の予約サービスができて満喫できました。お宿の雰囲気は全てが好みで、陰翳礼讃の静かで豊かな時間、日本らしさが大変感じられました。温泉のお湯もなめらかで肌に大変よく、手湿疹が滞在中に綺麗になくなりました。残念ながらイギリスに戻ってきた途端に再発症してしまいました。湯の花など販売していたら買ってきたかったほど私にはあっていました。毎回一時帰国の際には伺いたいお宿です。

Service and cleanness

Such a peaceful stay!

아리마에서 편안한 하루를 보냈습니다. 객실과 식사도 훌륭했고, 온천과 서비스까지 완벽했습니다. 다음날은 떠니가 싫을정도로 만족했습니다.

We had a wonderful stay at Hotel Tocen Goshoboh yesterday and would highly recommend it! We arrived around 2:20 PM, which was over 30 minutes before the official check-in time, but the hotel kindly let us check in early. We booked the Japanese-Style Standard Room with No Shower Room, including breakfast for two, at a very reasonable price of AUD 500. This traditional ryokan has an incredible 800-year history, and you can truly feel the depth of culture in every detail of its design and atmosphere. The Kinsen (golden hot spring) was especially memorable – perhaps because we visited during the off-season, I was lucky enough to enjoy the communal bath all to myself three times during our stay. It was so relaxing and peaceful. The room was spotlessly clean and beautifully decorated in a classic Japanese style. We also appreciated the traditional yukata robes provided – a lovely touch that added to the experience. Service was excellent. At check-in, the staff took the time to explain the facilities and house rules thoroughly and with great care. As for breakfast – while not overly abundant, it was thoughtfully prepared and reflected the elegance of traditional Japanese cuisine: simple, healthy, and refined. All in all, we had an exceptional stay. We’d love to return in the future and highly recommend this unique and historic ryokan to anyone visiting Arima Onsen.

Love to be there again.

My hopes for this property was unexpectedly exceeded. Centrally located in the heart of Arima; friendly and courteous staff; spacious room with surprising amenities; great breakfast; fantastic onsen with steam room. I've been to many great onsen hotels & ryokans in Dogo, Nikko, Kusatsu and Beppu -- and this hotel is very worthy of 5 stars. I will come back again!

Staff are friendly and helpful,

What a wonderful stay. We hiked in from the Kobe area and the staff were so accommodating in helping us get from the top of Mt. Rokko to Arima. It was the exact pampering we needed after a long hard hike

Historical traditional onsen ryokan with meals experience is a must when visiting hot spring town. The service is

This ryokan was a wonderfully luxurious experience with very warm and courteous customer service. I would love to give a special shout out to the young gentleman Ryuito (spelling?) who kindly checked us in and Harumi who helped us during dinner with such a friendly and cheerful attitude!

This was the 3rd time I stayed at this property. I absolutely love it. The property is clean and quiet. There is car services to take you to the cable car station.

Excellent

The staffs wer super nice and made us comfortable. The place was nice and the room was bigger than other places.