Overall Ratings & Reviews Courtyard by Marriott Dallas Allen at Allen Event Center

In for a baseball tournament, great location and employees were great

Good customer sevices.

My stay was fine. My Mother and I attended graduation ceremony across from hotel. No complaints at all.

Excellent customer service

First, the room. I boom a king size bed room and was given a handicap room which I’m not complaining because it was more space. Next, the parking! You have to pay to park! If I’ve paid to stay with you then my paid should be free. There was a free parking garage across the street but you could only park on 1 or 2 which was always full. Now, the fire pit that’s shown in their photos, it didn’t work and according to an employee it hasn’t worked in over a year and it’s the main attraction that made me book. Last is my biggest complaint the breakfast. They charge you $15 and the food is trash! It’s the exact same food as any other mediocre hotel with free complimentary breakfast and the food was cold. They didn’t even have flavored coffee creamer but the room itself it was clean but the a/c wasn’t working properly

The only complaint was the $15 a day fee for parking. That should have been built into the cost per night.

We always stay here whenever we have a baseball tournament in the Dallas area. It’s always very clean, super convenient, and the perfect area for shopping and food! 10/10 recommend

When I arrived, the concierge could not find my reservation and wanted me to pay for another room when I already paid. Then they didn’t have the room I booked available and downgraded me. Room had a hole in the wall. 3/5

Everything was good

Excellent stay.

As usual very pleased with our stay and will continue choosing this location.

This place is the best, when I come to town I will always stay here!! Great staff!

Outstanding

Friendly check in

Great location to event center. Not cheap but nice place and very convenient. 30 minute ride from airport

Good

Convenient for food

Property was nice. My neighbor was very Loud and could hear them like they were in my room. I was not a fan of paying for parking. Also no room service was disappointing. Other than that rooms were clean and beds were comfortable.

great location

Great location and clean and the staff is friendly..the bad is they want to charge 15 per person for a standard breakfast buffet that is the same quality and food they give you at cheaper hotels that is generally free with the room. They also charge 15/day to park and they do not cut off charging the parking fee if the hotel is over parked. Drove around each night I was there trying to find a place to park that I was billed for only to find every spot taken. Also I did not see any type of parking security on sit so it made even less sense to charge customers to park. Do yourself a favor and stay at a cheaper place that doesn't charge you an absurd amount to eat substandard hotel buffet food that is included with the stay at other places and also doesn't charge you to park.