Hotel communal areas were great. Lovely and clean throughout. Extra cost wasn't aware of included ndoor pool charge to use, needed a swim hat to use indoor pool or buy one if didn't bring and kids club usage charges if not on all inclusive basis Hotel room was clean and tidy but had some DIY issues like loose door handles and light fittings. Was also a leak coming through bathroom Ceiling. Logged it and they came quickly to try to resolve sadly the leak despite being resolved still occurred.

Lots of space with separate bedroom and lounge area .Also a large terrace balcony.Staff were pleasant. But …..the whole building is cold ….there is no heating at all ,only in the shop.Staying in December was a mistake as this hotel has used a lot of glass in the construction and has marble floors .Heating in the room was just adequate but I had to buy a thick jumper and slippers. The dining room was cold and cold plates for the hot food !!! It’s a long way from anywhere….lots of walking ,taxis and buses.Also it is next to a train track so quite noisy. This hotel really shouldn’t be open in the winter, indeed the Holiday World hotel next door was closed.

Staff were amazing.need vegan on menu. Limited for me

Nice hotel with clean rooms.

Excellent Customer service, great atmosphere. This is one of the best hotels that i have ever stayed in.

The room was amazing. The food buffé was really good, many options were available. Overall very clean hotel and rooms. My toddler loved the kids club and had wonderful time there. The spa was a bit expensive for a 1 hour stay, no shampoo or conditioner inside the spa. The gym had a limited number of equipment

We must have been palmed off with the worst room in the hotel, room 338. We would have had it changed but as we were staying 1 night and arrived at 6pm it wasn’t worth the hassle. Food was pretty good at breakfast and dinner.

The beachfront view was nice and rooms were clean but we had to ask everyday to get new towels. It would be nice if they had more food variety or the two restaurants opened that they had onsite. Only other thing was one of the older souvenir shops employees was slightly rude to my daughter. Other then that great experience!

Fabulous hotel, has everything you need on sote. Perfect break and would definately go back

The food was good and decent for a buffet. Everything was clean all the time, service desk was kind and talked in 3 languages. The room was spacious and we really loved that it has a closed bedroom and a kitchen. We traveled with a 4 years old and this was perfect for us. We rented a car and never had any issue with parking.

Real nice staff

Super family friendly resort with lots to do for adults and kids! Great poolarea and beach club with adventure pools. Really good service and good and drinks top! Would definitly visit again in the future.

Thank you lovely holiday

Our room was spacious for a family of 4 and the main bed was super comfy. However, the sofa bed was awful. The fold-out mattress was super thin you could feel the springs so wouldn't recommend using it, or only for 1 person. It was handy having a kitchenette although having a kettle would've helped! On arrival our air con wasn't working but wihtin the hour, a maintenance member of the team came and fixed it and it worked well for the duration. The shower is really powerful but is fixed directly above your head and there's nowhere else for you to move. There is also a lack of hanging space or shelving in the bathroom - the shelf in the shower was hanging off so all shower items had to sit on the floor, and there was only 1 hook for a towel. Please install more hooks - shelves. Other than that, we had a great time. The food was plentiful and a good variety with a different themed night each night. For the kids I would've expected to see chicken nuggets, but there were only burgers or hot dogs. The pools are spotless and the kids entertainment team did a good job at keeping everyone entertained.

The room had filthy floor when we first got in to the room and they never cleaned it during our stay either. When we wanted them to change our towels and put them on the floor we notice that the same towels were hung up again. And that was after we even talked to the cleaners and asked them nicely to change. The other sevices were good and the restaurant staff really lived up to our expectations. We have a glutenintolerant girl and we always got good help with what she could and could not eat.

It’s a very nice resort. The rooms are huge with terrace and sea/pool view from the 4th floor we stated at. Pool is big and there is entertainment going on. The sea is dar to walk to, gym is very small. The area is huge and it’s decorated nicely. There is turtle spot, a bird spot, and the fountains. Food in the buffet restaurant is pretty dissent with variety. Overall great 4 days spent, I would return

Beautiful sea view, stunning beach. Children friendly hotel.

We recently stayed at the Polynesia Hotel in Malaga and were impressed by several aspects of the experience. The hotel itself is stunning—beautiful architecture, very well maintained, and extremely clean throughout. The rooms are absolutely huge and spotless, providing a really comfortable space to relax in. The main pool is lovely and well-kept, though it's worth noting that the other pools you often see advertised are actually part of the wider complex across several hotels. These are spread out over five buildings and a very hilly area, although a free shuttle bus is available to help guests get around. The food was outstanding—great variety, excellent quality, and well-organised service in the restaurants. However, the entertainment was a major disappointment. For a hotel with 328 rooms, there is only one entertainment room in the evening for all guests. This space is shared by everyone, including families with young children, meaning there's no separate adults-only area if you're looking for a quieter experience. Entertainment consisted mostly of the same singer each night, with some variety acts on the weekend—but only for an hour or so. There was also no kids' club in operation during our stay, which left both children and adults bored in the evenings. Another issue was the complete lack of information in the rooms—no welcome booklet, no guidance on local transport (like bus times), hotel facilities, or entertainment. You’re left to figure everything out for yourself

Absolutely stunning hotel. It’s worth noting that some facilities are only open in the summer season. The outdoor pool is open from April onwards and they have a kids’ pool but it’s not well signposted. The indoor pool costs extra as it’s part of the spa but it’s sooooo good. The kids’ club doesn’t allow adults to stay and my 3-year-old didn’t enjoy it for that reason. Older kids will enjoy it.

Formule all inclusive sommaire car 2 restaurants étaient fermé donc uniquement buffet. Les cocktails sont fait a l'avance et beaucoup trop sucré et mal dosés...la chambre est usé par rapport au photos, l'accès à l'aquaparc est super loin et un grosse côte à monter, pas d'accès direct a la plage 1km a faire a pied...le restaurant buffet est bruyant ça crie et ça court vers les buffets dans tous les sens c'est vraiment....horrible...enfin l'environnement est très bétonné peu d'espace vert.