8.6
Very Good
From 150 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.8

Service and Facilites

8.8

Traveller Reviews Rosas & Xocolate, Mérida, a Member of Design Hotels

Number of reviews per page
20
40
Top reviews
Cecilia
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very good
Hector
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

It is a nice small hotel. They have several lights on my room that did not work.
Lisandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We stayed for a wedding and the property is amazing. We loved the beds, the bathroom, and the restaurant. We will be definitely coming back.
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Everything we wanted in a great location. Restaurant has a jazz combo on Sunday mornings.
dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

LOVED this casually elegant hotel and you cant get a better location. Visually enchanting. The ground floor room was spacious and very quiet, shutters block all light at night. Super comfy bed, separate outdoor shower that we used every chance we got. Very attentive staff. The restaurant is another reason to love this hotel. We ate dinner there twice during our 5 night stay, it rates as well as any dining experience in Merida. And the included breakfast goes FAR beyond the cold cereal and packaged muffins you get here. The hotel and restaurant staff speak great English and were delighted in sharing their knowledge of the area ruins, cenotes and other atteactions when we asked. The gym is impressive. We would definitely stay here again.
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Connie Marie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

It is in a good location and the hotel is well maintained. The breakfasts that you can include with the reservation are OUTSTANDING! Wait staff is excellent. Food at dinner is average and for the price disappointing. Be sure and bring complete documentation of the room you paid for and reserved. They will try and put you in the least expensive room. I paid for and reserved a poolside room and was assigned a small room on the second floor. If I had not had proof they never would have honored the expensive room reservation.
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Francisco
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

- they didn’t have the room ready. Waited 2 hrs. - price/value - old and tired rooms, restaurant etc.
Debra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

I was somewhat disappointed in this property. Food was excellent in the restaurant. But the room was showing some wear. And the stairs and hallways were very dark and didn’t have railings. The AC blasted out so I had to keep turning it off and then got hot.
NORMAN
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Don’t ruin your vacation by staying here. Many better options.
Verified traveler
4.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Terrible weekend The rooms have no blackout so light goes in since daybreak, noisy, worn down. Food very average. Heard the hotel won several design awards, I’d like to walk through the premises with the judges. Wouldn’t recommend it
Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Súper buen ambiente y buena cocina. Cuartos muy amplios y agradables. Excelente ubicación. Todo el staff muy eficiente y amables.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

AC is very old and noisy. They should consider a new set of AC to the rooms.
Gary
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

The hotel was an excellent choice in Merida. Spacious and clean rooms, beautiful common areas and helpful staff. The breakfast that was included was superb.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

I was referred to Roses y Xocolat by a good friend who lives in Merida. It did not disappoint! Beautiful hotel.
Mauricio
10.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Very good excelent srvice
Bob
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Beautiful boutique hotel near Centro Merida. Many restaurants nearby. Restaurant in the hotel served us a delicious breakfast. Noah was a terrific waiter and the front desk service was great, too.
Ajanta
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Great location but small rooms; no views of anything from most rooms and terrible air conditioning that wouldn’t get cool enough for us to sleep even after multiple attempts. Also they have a great “rooftop” bar (on the second floor).
Jean-Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Excellent hotel and very thoughtful staff. Loved the stay here, will come back anytime.
GerardoTalavera
icon-Business Family
Business Family
10.0
/10
Reviewed 262 week(s) ago

Expedia Group verified review

Excellent, service and the property is very unique
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

My adult family stayed at this hotel for 3 nights recently. Now some 8 years old, to retain it's raves reviews from hotel reviewers it does require updating. It's also very dark and the food staff not quite as efficient as it could be. It is however well located.
Number of reviews per page
20
40