Overall Ratings & Reviews The Reef Retreat

Nice place in a great location. Rooms abit dated but clean and fine for what we needed

We had a great relaxing stay

Nice welcome from Jim and Joanne thr Property Managers. Very helpful people. Nice apartment with good facilities and view over the Pool. Would definitely stay again.

Great location, nice pool, quality fittings etc.

Nice clean well situated unit. Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.

Well equipped and very close to restaurants and the beach.

Had the best stay at The Reef Retreat. My apartment was perfect. I'd have breakfast there that I cooked myself before exploring Palm Cove and the local attractions. Jim at reception would book anything you'd like to including transport. After exploring Palm Cove, Cairns the reef or where you went. You come home to relax before treating your self to the local restaurants. Having such prime location is amazing. After a long I'd go for a dip in the heated pool and hot tub spa. Amazing atmosphere. My favourite place, I'll be back.

The pool as a Sectional temperature. The grounds were quiet. The room was large, open and had a beautiful atmosphere. I highly recommend selecting VIP option for this stay.

We had 4 nights here recently and really enjoyed our stay. Jim on reception was very welcoming and friendly. As we had flown from Adelaide on the 6am flight we were very pleased to be able to access our room early so we could start our relaxing holiday. The property is older but everything was clean and well maintained. The bed was very comfortable. It was in a great position close to the beach and restaurants. Water pressure in the shower was a bit feeble but adequate. We would definitely book this property again on our next visit to palm cove.

This property is very very very average… not at all kids friendly… the pools were dirty as a drain .. they dont bother cleaning pools .. in fact me and my husband caught covid since we have come back from this place … the room was not cleaned at all … the floor was super dirty … and the man at reception was super aged to complain.. i dont think it people with kids should be at this place … their unhygienic measures costed me to have COVID

Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.

The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.

A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.

Felt like i was deep in the jungle with all the trees and the room was massive.

Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax

Older rooms but great size

Good room quiet paths were the only issue as they were very uneven so had to watch where you walked

We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.

Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.

I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.